Category Archives: News

Annual General Meeting 2016 – Notice of Meeting

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, will hold its Annual General Meeting on Monday 20th June 2016 at 11am.

The Annual General Meeting will take place at Espaces Vocation Paris, 22 rue René Boulanger – 75010 Paris

Please see more information in the notice of meeting here:

https://www.journal-officiel.gouv.fr/publications/balo/pdf/2016/0513/201605131602176.pdf

PMA-2016-website-featured

Performance Marketing Awards 2016

Category winner: “Best Paid Search Campaign”. 

“Fighting back at the OTA’s”, NetBooster for AccorHotels.

When it comes to attracting new customers, the hotel industry is among the most competitive there is. With over 3,700 hotels worldwide, 16 Brands operating in 92 countries, AccorHotels is one of the largest hotel groups globally. With rising competition and constant changes to user behaviour, ensuring levels of profitability are maintained & keeping a dynamic approach has proved to be a hard objective to meet. 

At NetBooster we have developed an innovative strategy by moving beyond a traditional search approach, based solely on search trends, to a truly consumer-centric strategy, taking both hotel availability and user intent, over price range, into our ad copy/bids optimisation approach. By steering our investment in the right directions – analysing ROI data for each auction dimension and adjusting bids accordingly – we managed to minimise the impact of mobile traffic and longer user journeys on conversion rates and thereby increase overall ROI.

NetBooster UK’s Director of Paid Media, Sergio Borzillo, commented: “The Performance Marketing Awards is among the most prestigious awards in the UK Digital Industry and it is with great pride that we receive this recognition. In an environment where all trends move to decrease profitability, AccorHotels was able to go significantly against this trend, a clear demonstration that a user-centric strategy is not just successful, but is the way to go. A truly outstanding feat.” 

Fabien Dini, E-commerce Manager at AccorHotels commented:Travel is one of the most competitive industries when it comes to Paid Search, especially in the UK. Receiving this award shows AccorHotels’ expertise in Web Distribution/Digital Marketing and demonstrates its ability to not only compete among pure players but also achieve outstanding results in this ever-changing environment. Hats off to NetBooster for their excellent work. They’re showing once again that they are truly PPC experts.” 

 


 

For more information, don’t hesitate to contact NetBooster Paid Media specialists to discuss your needs and the opportunities available to you:

 mail-contact-icon

Sergio Borzillo
Director of Paid Media, NetBooster UK

 sergio.borzillo@netbooster.com

Bring on the SEO Spring Cleaning Spirit

 

Bring-on-the-SEO-spring-cleaning-spirit-FINAL-25.04.16

 

 Download the infographic here

 

Every season possess its own beauty, but you have to admit that spring is by far the most exciting moment of the year. We witness nature awakening, hibernating plants coming back to life and more cheerful colours blooming compared to the winters’ dark shades.

Just like nature, we can also prepare for sunnier and warmer days by doing what is commonly known as “spring cleaning”; you dust your home, clean your windows and prepare your garden for the new season.

But here is what you probably missed -a good opportunity for you to check up on SEO tasks you’ve forgotten to do.

 

On-site Optimisation

1)  Site Speed

According to a study from Radware,“2-second delay in load time during a transaction resulted in abandonment rates of up to 87%”. Google takes this into account when ranking and crawling your website as well, an example of this is their acquisition of ‘Page Speed’, a Firefox plugin which ranks websites loading speed on a scale of 1-100.

So, for spring-cleaning, make sure you check your website’s page speed using tools such as Pingdom’s speed check tool, gtmetrix or using Google’s Pagespeed Insights.

These tools will suggest changes to improve your pages loading time.

2)  Over-optimisation 

Have you ever heard of over-optimisation? Over-optimisation refers to making too many SEO improvements on your website to the point that it starts undermining your website’s ability to rank.

Google is able to detect when a website is over-optimising, which results in a few or all of a website’s pages being unable to rank properly. 

To prevent over-optimisation, you should:

  • Avoid keyword stuffing (overusing the keyword which you want to rank)
  • Avoid keyword rich anchors in internal links (avoid making internal links with keywords)
  • Avoid pointing too many internal links towards your main pages (homepage, category page etc.)
  • Make sure you don’t use more than 1 main title per page (H1)
  • Make sure you don’t link to “toxic websites”, also known as “low quality websites”


3)  Google Search Console

Many webmasters forget to regularly check Google Webmaster Tools. And that’s bad for SEO. Why? Because forgetting to redirect 404 errors will have an impact on your rankings. Imagine a user clicking on a page in the search results and landing on a 404 error. They probably won’t be too happy. As a result, if Google sees that you have too many 404 errors, it might downgrade your website in the rankings. The same goes for other errors or missing pages.

So, don’t forget to fix everything and make Google excited to crawl your site.
 

4)  Check your Robots.txt file

Checking the robots.txt file is important from a SEO standpoint. You never know if a developer or someone else introduced a ‘NoIndex’ or ‘NoFollow’ somewhere in the code.  

 

Off-site Optimisation

Once you’ve cleaned your website’s on-site problems, it’s time to check what’s going on off-site.

5)  Check your backlink profile for “toxic links” and bad quality links

Never forget that nowadays, it’s better to have “fewer but better backlinks”. Spring-cleaning is the perfect occasion to get rid of links, which are lowering your rankings.

You should use tools such as Ahrefs, OpenSiteExplorer, SEMRush or SEObserver in order to check your backlink profile.

You should extract the backlinks to a CSV file and see if they have a Trust Flow > to 15 (using Majestic SEO) or a Domain Authority superior to 20 using the MOZ toolbar.

Unwanted backlinks should be disavowed with Google’s disavow tool, if the website’s Webmaster doesn’t want to remove them.

 6) Spring cleaning is also an opportunity to start preparing for next season

The first step should be, to make better use of existing data, when it hasn’t been fully exploited yet. A good practice is to focus on demands, seasonality, customer behaviour, and to make sure your website is up-to-date with the latest trends in your industry and business.

Make sure you leverage your analytics data in order to refresh your websites’ product list, to choose which products should be promoted and which products should be removed from the homepage. Don’t forget to compare your top selling offline products with your online products to make sure you know which products you should be putting forward on your website.

Following the latest technology innovations in terms of User Experience (UX), is primordial. You should keep up with latest products to make sure your UX evolves. Be ready for Google Analytics 360 (released in the near future), which will help you to set-up UX projects to personalise your site and improve results. 

 

 

 

After the Facebook F8 Conference

Messenger becomes the new support, advertising, and sales channel

Two days of exciting insights into the world of Facebook, which is by now much more than just a social network, has come to an end. It’s very likely that many things will change for online marketing, within the next few months.

In front of more than 2600 participants at the F8 Conference in San Francisco, Mark Zuckerberg presented his ten-year-plan to ‘conquer the world’. The focus was especially set on several specific announcements, which are of high interest to advertisers and online shops. The goal for Facebook Messenger, with its more than 900 million users, is to become the preferred platform for companies and customers for future communication.

Chatbots take on phone hotlines & service apps

Actually, I don’t know anyone who likes to call companies. And people don’t want to install a new App for every company”, Zuckerberg said in his opening speech. The goal with chatbots is to fulfil this task. They can provide information or execute orders through the Messenger-platform, no matter which mobile device or operating system is being used. These software-robots with artificial intelligence, understand the message people send through their smart phones. They then simulate an interaction with them by reacting to special keywords.

Users are able to contact a provider’s chatbot in different ways: e.g. via the provider’s Facebook-page or through social buttons on their website. Furthermore, the function “Customer Matching” allows a dial-up between the company and user by using a mobile phone number. Thereby, Facebook compares the mobile number with the phone numbers saved in the user system. 

Yet ideas go much further; rather than clicking through web-shops, potential customers are able to chat with online stores to order products and services directly through the platform. David Marcus, former Head of Paypal, who meanwhile became responsible for Facebook’s Messaging products, showed how sneakers could be ordered via Messenger in the future. The introduced chatbot, which belongs to fashion brand ‘Spring’, first asked about the style of the sought after sneakers, and then moved on to ask about the users price range. With this information, it finally presented different designs to choose between. Just tap it and the order is processed. Payment for the ordered product is also possible, without needing to leave Messenger.

 

Messenger’s beta-version is ready

From now on, every company is able to create chatbots as the Beta-version was activated for Messenger at the F8 conference. Facebook is providing an open interface and templates are available on which – in addition to the company’s name – buttons or images can be included. If companies prefer more complex chatbots, they can use Facebook’s “Bot Engine”. This is based on “Machine Learning” and artificial intelligence. A user’s message can be received and answered with a Send/ Receive-API and developers can choose between different templates to react to the user’s request. Thus, they are able to create a more structured conversation.

The chatbot will be able to recognise customers. The customer should therefore only receive relevant recommendations, and the programme, which is different than call-centres, should be able to react immediately. The conversation is constantly in motion even if the customer doesn’t answer instantly. The digital seller will remind you of the already initiated conversation, at the latest, the next time you use the chat program.

David Marcus emphasised in his keynote that the topic of security was of utmost importance while the platform was being developed: “Here we can control the messages’ number and quality, which isn’t the case when it comes to e-mails.” Users also have the possibility of hiding companies’ messages partially or completely with a “block” button located above each conversation.

 

Chatbots will be open for sponsored posts

Vice versa, we have to reckon that the choice of bots and the communication with them also provides more data-input for Facebook’s algorithm. This determines the display of content within the newsfeed and suggested Apps and Bots. For making this new platform attractive to companies, Facebook introduced several tools as well as the right ad format, which leads users to a Messenger conversation through a Call-to-Action (CTA).

Facebook is already testing the possibility of “Sponsored Posts“, to be able to generate revenue through Chatbots where companies can pay a fee for the opportunity to send direct messages to specific recipients. Users have to have already initiated contact to the advertiser. By providing the API, Facebook becomes the gatekeeper for communication between customers and companies. Thereby new and particular rules are highly probable, just like guidelines for fan pages. 

At the F8 Conference, Facebook promised that irritating ads or spam, are not going to emerge for Messenger. Though customers who contacted a company for service-related questions might receive other useful offers. This goes according to the motto: “You informed yourself about XYZ. It is now back in stock again.” This way, customers can immediately be informed about changes while companies have the chance of getting direct feedback from them.

 

Customers expect fast & reliable resources

Interfaces with a company’s own CRM system could identify customers through their Facebook-ID and allocate them into clusters. If the company displays ads on Facebook at a later time, this would be the ideal database for personalised offers. With “Salesforce for Messenger”, a solution for the popular Cloud CRM System was already been presented at the F8 conference.

A distributor could for example, embed a Messenger Plugin to the checkout process of his web-shop. Thereby, a customer is able to directly ask about arising issues, easily and quickly, just before finishing their transaction. By linking Messenger to the purchase history and service requests, customer expectations are exceeded by providing a personal approach. Companies can use Messenger as a channel for creating brand loyalty and intensifying customer relationships by an offer that combines the potential use of marketing, sales and service.

Nowadays, for many brands, Customer Care is an essential element for the entire customer experience. The announced opening of Facebook Messenger at the F8 conference in San Francisco had immense impact on companies’ future social media strategies. For consumers, it’s a simple way of contacting a brand directly and receiving a competent answer through the same platform. 

Expectations are quite high in terms of response rate. This includes new challenges for companies and their service departments, if they will use this new channel in a strategic manner. For a support system like this, which is comparable to a telephone hotline, it needs technical resources, staff and qualified handling. An automated customer service system has to be conceived and steadily optimised with the help of chatbots in order to ensure the customer’s experience is consistent and valuable even after the transaction is complete. 

 


 

For more information don’t hesitate to contact NetBooster social media experts to discuss your needs and what the new features could mean for you 

 mail-contact-icon

Jan Brockmann
Director of Operation
 jan.brockmann@metapeople.com 

 

Crucial selects NetBooster to drive its global SEO strategy

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible) a leading independent European agency in digital performance marketing, today announces a new partnership and contract win with Crucial, part of Micron Group.

NetBooster has been selected to develop and manage Crucial’s global SEO strategy in the USA, UK, Italy, Germany and France. This new partnership represents a key milestone for NetBooster, as it’s the first time the European Agency has been appointed by a US company to manage a global SEO strategy including the US.

NetBooster is working in partnership with the Crucial marketing teams, product specialists and website developers to deliver a comprehensive SEO campaign to drive increased organic visibility in the target markets. The project includes technical SEO, multi-language content marketing, data analysis, outreach & influencer marketing as well as providing SEO and search marketing training to Crucial’s stakeholders. This will be managed out of NetBooster’s SEO competence hub in Cornwall, with the support of the local NetBooster offices in the target countries.

Crucial specialisesin computer memory and storage, with over 6500 engineers on staff, more than 25 000 patents and products available in 209 countries around the world.

Tim Ringel, CEO of NetBooster, says– “We are proud that Crucial chose NetBooster to develop and implement their SEO strategy both in the US and in Europe. Crucial is our first client in the semi-conductor industry and international, making this an important win for us, putting into place our development plans in the US and our ambition to grow our international footprint as the largest independent digital performance agency.

We’re excited to be working with NetBooster for our SEO needs,” said Fabrice Sabo, E-Commerce Marketing Manager, Crucial. “Their broad experience within the SEO industry combined with their knowledge of regional e-commerce models will help us take our digital marketing to the next level.”


About NetBooster Group | www.netbooster.com
NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.). Shares in NetBooster are traded on the NYSE Alternext Paris.

In February 2016, NetBooster and PM Digital, a US-based independent leading full-service integrated marketing agency, announced their strategic relationship to form one of the biggest independent performance networks in the world, with a combined international presence of over 25 Offices, 800 employees, and 250 leading brands.

About Crucial | www.crucial.com

Crucial is a global brand of Micron Technology, Inc. Crucial solid state drives (SSDs) and memory (DRAM) upgrades are compatible with over 100,000 new and old desktops, laptops, workstations, and servers. Available worldwide at leading retail and e-tail stores, commercial resellers, and system integrators, Crucial products enhance system performance and user productivity. Learn more at crucial.com.

Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

 

Excitement for what’s to come – Facebook Developers Conference – F8

There’s only a few days are left before the Facebook Developers Conference, F8, takes place in San Francisco, on the 12th and 13th April. This year, the sessions “Messenger: Connecting People and Business” and “Messenger: The Future of Communication”, leave room for many speculations.
The F8 might give concrete answers to a topic that has been greatly talked about: “Will Facebook Messenger be open for advertisements?

Facebook Messenger as a support channel?

Over the last few weeks, tests have been conducted with publishing companies on the Messenger-App for example; the German tabloid site “Bild” started sending teasers for articles with links to external content. Messenger, with its more than 800 million users, is also an attractive distribution channel for Instant Articles from media outlets, which are shown directly on Facebook.
However, it seems more probable that Messenger can be used as a support-channel in the future. Companies could for example, live-chat with their customers and reply to questions instantaneously. As of recently, a developer interface makes it possible to create Chat Bots for Messenger. These are systems, which automatically react to the input they get from users, e.g. taking orders, booking tables at a restaurant, or rebooking flights. Dutch company KLM, for example, is the first airline worldwide that integrated Facebook Messenger in its communication with customers. Passengers now have all the important information and documents available to them in Messenger. If needed, they can contact KLM directly in case of questions and re-bookings. Here, the customer is in full control. Contact has to be initiated by the user and not by KLM.

This channel of communication will likely only be opened when the user makes the first step towards contacting a company, thus minimising the risk of alienating users.

As Customer Care is an essential element of the whole consumer experience for many brands, an opening like the one for Facebook Messenger would have an immense impact on social mediastrategy. For consumers it would be a simple way of contacting a brand directly and receiving a competent answer in return.

Will there be a bot store in Messenger?

Expectations might be high on this topic. Especially if we focus on how fast the user gets a reply. This would include new challenges for companies and their service departments, if rumours about such an announcement are correct, as real-time support is comparable to a telephone-hotline and needs many technical resources, staff and qualified handling. To avoid customers having to listen to the usual call-centre tunes, Facebook has thought of a solution.

Since Mid-March users can play a basketball-game in Messenger. They can send a basketballemoji to their friends, tap it and shoot hoops. Thus the waiting time can be bridged with an almost addicting little game. Rumours say that this gimmick could be the first signifier of a “Messenger Bot Store” which might be announced at the F8 according to the motto “Bots are the new Apps”.

Similar to popular messengers such as Slack and Telegram, Facebook’s Messenger could be equipped with further functions. The integration of Mobile Payments or Uber are already a reality in the US. Thus instant messaging is increasingly becoming a control centre for one’s own life.

Further assumptions can be made about the platform Atlas. With Atlas, Facebook shows opportunities for advertisers to deliver campaigns beyond the limits of devices and browsers and for measuring their results. 

It will likely be extended with new features, e.g. the delivery of video ads. Online-advertisement expenses will be better connected to offline-purchases. This is how Atlas will be transformed from a Measurement-Tool to an AdServer, where media services can be booked directly. 

Surprises may also arise when it comes to Facebook’s VR-glasses, Oculus. The current price of about 700 Euros/600 dollars is quite expensive and a lower price could be announced. There may also be the announcement of co-operations with famous video game developers.

Business applications for Whatsapp and Instagram

Further steps in professionalization can also be expected with Facebook’s acquisitions ofWhatsApp and Instagram. WhatsApp might be transformed into an authentic platform for
advertisement, which would complement companies’ broadcasting-groups. For Instagram, it’s about time to get focused company-accounts with special features and an algorithm to navigate the pictures that are shown according to the user’s interests and behaviour. On the one hand, this seems a likely option since the amount of content is steadily on the rise. On the other hand, many users appreciate this linear and unfiltered display of pictures.

But let’s switch back to Facebook-Messenger: Trivial advertisements will likely not be shown on this platform, in the future. Though customers who contact a company for service-questions might get useful offers. This is according to the motto: “You informed yourself about our product XYZ. It’s now back in stock.” This way, customers can be promptly informed about changes, while companies have the chance to get direct feedback from their clients.

Through interfaces with a company’s own CRM-system, such customers could be identified via their Facebook-ID and allocated to clusters. If the company displays ads on Facebook at a later time, this would be the ideal database for personalised offers. As a requirement for this, companies need an interlocking of the different platforms which belong to the Facebook-universe, such as fanpages, the Messenger-App, WhatsApp, Instagram and also Atlas, LiveRail and Internet.org for the required user data – in compliance with data-protection aspects. If this data can be exchanged more easily, it can be used for personalised advertisement. In the long term, simplifying administrative efforts – which are still too high, has to be the goal. Yet the F8 will likely only present the first small steps, if any at all.


 

For more information don’t hesitate to contact NetBooster Data & Analytics specialists to discuss your needs and what the Analytics 360 suite means for you 

 mail-contact-icon

Jan Brockmann
Director of Operation
 jan.brockmann@metapeople.com 

Data Is The Product

How Google Analytics 360 Changes Marketing

Google announced a major update to the Google Analytics product: A full digital marketing suite called Google Analytics 360 with 6 products, 3 of them completely new.

This marks a major step forward in how integrated data tools can help brands drive better dialogues with markets, and signifies the importance of data over channels themselves as marketing starts to be responsive and contextual.

A short story of how we got there

When Urchin revolutionized Analytics by pushing data collection client side they started a process we’re still seeing the consequences of today. When they also decided not to use a relational database but instead store the processed data in flat tables they foresaw the future of a digital world with thousands of times more data than back then in the early two thousands. Paul Muret, then CEO of Urchin software was behind this, and after the Google acquisition and rebranding of the product as GA, pioneered the SAAS model of software distribution.

Last fall when Paul also became responsible for Display and Video it represented the final step in the journey so far – one where the tools that helps marketers better run their brands by visualising, targeting, testing and analysing cause and effect of activities across paid, earned and owned media becomes more important than the channels themselves.

The point is that it’s not as important any longer where the consumer is; much more important is to understand what she wants and respond in a relevant intelligent way.

Data is the product, is more true than ever before”

Analytics is only one piece in the puzzle of solving that challenge – the challenge of helping brands maintain a dialogue with us as consumers.

 Pieces in a puzzle

Therefore the Analytics 360 suite combines 6 produces if which 3 are completely new. On top of the existing Analytics – Premium now rebrands at 360, Tag Manager, now a stand-alone product, and a completely rebuild attribution offer based on the acquisition of Adometry and now rebranded as attribution 360 comes the 3 new products each representing major advances in their fields. Core to all three is the amazing power of the Google Cloud backend technologies powering these tools, which represents processing power that simply wouldn’t have been feasible just a few years ago.

 

Google

Source: Google Analytics 360

 

Data Studio 360

Data studio is a tool for data exploration. It’s a canvas with amazing powers for visualisation and exploration of even enormous datasets. Build on the Google Cloud backend it’s able to manipulate billions of rows in seconds and the open architecture allows you to on-board data from almost any data source and then transform, join data sets, analyse and visualise. The ability to work collaboratively and share dashboards is a key part as well.

Optimize 360

Conversion Rate Optimization became a discipline around 10 years ago, and has only grown in importance since. But the traditional approach of testing for better performance began to be a limiting factor even after the ability to run tests on smaller and smaller segments became possible. Google closed the original product Website Optimizer, took some time to rethink and now came back with a product that goes a huge step forward – by making it possible to target individuals based on predictions from the data available in Analytics.

Audience Center 360

One key missing piece in many CMO tool architectures is an audience management platform for creation of very specifically defined audience segments. Often mis-named a DMP this ability to on-board audience data sets, join them with the power of the google cloud backend and use affinity data such as demographics to power the segmentation is extremely powerful when these audiences can then be used to run targeted campaigns.

 Since Google doesn’t allow any 3rd party pixels in their own marketing channels, Google Analytics integration with Adwords, Google Display Network, Youtube and Gmail marketing is in many ways a “DMP”solution, but when campaign segments need to build on a broarder dataset and pushed to other channels Audience Center 360 becomes a key piece in the puzzle.

In summary

Essentially the key challenge when I look at the path ahead is whether or not we as consumers will embrace a world where the digital technologies will try to better understand what we want. Unless data suites improve on their ability to give us relevant experiences we’ll not embrace the next necessary steps of complete off-/on-line integrations and cross device user matching.

When Google launched the Universal Analytics version of GA and introduced “Measurement Protocol”, it took a huge step towards being able to collect data from all digital touch points, which is a key need to answer the question. But in the years following it’s become more and more clear that the user interface for presentation of the data was a limiting factor on how the data can be used, and even the way the raw data is processed into the metrics and dimensions we use in our analysis have become a limiting factor on the full scope of the needed analysis. 

Therefore there were some pieces missing which have now been addressed with the announcement of the Analytics 360 suite of very powerful tools, as data becomes the product.

 


 

For more information don’t hesitate to contact NetBooster Data & Analytics specialists to discuss your needs and what the Analytics 360 suite means for you 

 mail-contact-icon

Kristoffer Ewald

 Group Director DNA
 kristoffer.ewald@netbooster.com

 

Introducing the Google Analytics 360 Suite

Now with a full enterprise stack of tools

Unifying ever growing amounts of data, from every sort of device and channel, is a challenge that various digital vendors have undertaken over the last years – achieving a relative degree of success. However, in reality, the data was very siloed.

The battle to win the grail quest of understanding every signal from potential and existing customers and to trigger a consistent response based on their on- and offline journey has never been as intense as it is now. The clear winners are the few integrated digital marketing suites with the tools and technologies to deliver on the needs of CMOs.

A long standing contender in the Analytics and data management space has been Google on the back of the global success of Google Analytics, but until now the offering has been fragmented with some important pieces missing. However, the issues previously experienced have now been solved now with the launch of the Google Analytics 360 Suite.

This suite is made up of:

  • Analytics 360, aiming to ease data analysis from all touchpoints in one place, for a deeper understanding of customer experience. Previously known at GA Premium, the Analytics 360 is a full enterprise Analytics solution with integrated DMP features for audience targeting in the Google channels where 3rd party pixeling isn’t allowed.
  • Tag Manager 360, aiming to make tag management simpler, more reliable, and easier to implement to make decisions more swiftly. The stand-alone Tag Manager 360 now includes a full SLA and new advanced features not found in the free version.
  • Optimize 360 (beta), A combination of a AB&/MVT test tool and a content targeting engine Optimize 360 will benefit from the power of having the full GA dataset available for the calculated predictions.
  • Attribution 360, an enterprise Attribution tool with the ability to onboard e.g. TV and other “offline” data sources and provide advanced correlation studies and attribution modeling.
  • Audience Center 360 (beta), finally, after more than 2 years of development, the DMP from Google will come out of beta later this year. It’s built on the powerful Google Cloud backend and will integrate smoothly between the 360 data and other data sources for audience building across millions of users.
  • Data Studio 360 (beta), a huge disruption in the cross field between super easy to use drag-and-drop dash boarding and the power of having BigQuery on the Google Cloud Platform as the data backend, Data Studio 360 will change how we challenge data moving away from aggregated time series data to having the full raw data sets available for analysis – even when there are billions of rows of data – is extremely powerful.

 google-360 

When Google launched the Universal Analytics version of GA and introduced “Measurement Protocol”, it took a huge step towards being able to collect data from all digital touch points, which is a key need to answer the core question of “What is the real customer journey and why is it like this”. With the integration between GA and Adwords the full granularity of the paid campaigns became available for analysis in GA, and in Premium (now Analytics 360) the integration with DoubleClick made it possible to track and cookie across almost all digital events for an even stronger understanding of the journey.

But in the years following it’s become more and more clear that the strict schema applied to the data collected and the user interface for presentation of the data was a limiting factor on how the data can be used. Even the way the raw data is processed into the metrics and dimensions we use in our analysis have become a limiting factor on the full scope of the needed analysis.

The missing pieces have now been addressed with the announcement of the Analytics 360 suite of enterprise tools. NetBooster believes that the Google Analytics 360 suite in combination with DoubleClick advertising technologies, Googles own channels and the Google Cloud Backend is the strongest Performance Marketing Suite in the market today.

Having led data driven and analytics projects for over 10 years for international customers such as PSA Peugeot Citroën, Adidas Group, AccorHotels, Estée Lauder, BNP Paribas and hundreds more, NetBooster has a cutting-edge and an extensive understanding of this fast evolving world where one-to-one marketing models at scale can be achieved.

Reach out to us to book a session discussing how your business is disrupted by the availability of raw real time data and responsive performance marketing, and we’ll be happy to share our vision, methodology and analysis of your opportunities.

For a more detailed understanding of Google Analytics 360 Suite, read our article on ‘How Google Analytics 360 Changes Marketing‘. 

 


 

For more information don’t hesitate to contact NetBooster Data & Analytics specialists to discuss your needs and what the Analytics 360 suite means for you

mail-contact-icon 

  Emmanuel Allaire                              Alexia Cassini

     DnA International Coordinator         Group Communication Manager

     eallaire@netbooster.com                    acassini@netbooster.com

     +33 175434184                                     +33 182288383

 

The Power of Voice: Are You Ready for Voice Search?

Use speech instead of type! Every second, smartphone users operate their devices via voice.

This was revealed in a recent study by the digital association Bitkom. Voice search is particularly popular among young mobile phone users; it’s already used by 58% of users in the age group 14- 29.

Below, you can learn how Voice Search will impact Search Engine Optimisation (SEO) and how you can be prepared.

What is Voice Search?

Simply put, most voice search technologies use a combination of Natural Language Processing and Text-to-Speech, in order to understand a user’s request when using voice to enter a query into a search engine, as opposed to a keyboard. The answer to the query is pulled from the website that the search engine deems most suited for the answer. The answer is then returned to the user directly without presenting a list of search results.  The type of search queries entered by voice, range from cooking tips and recipes, geographical directions, shopping and fact finding, to entertainment such as songs and videos.

When do people use voice search?

People use voice search regularly and the frequency in which it’s being used, continues to increase. However, most research suggests that search queries regarding local amenities are highly represented amongst voice searches. A local search query is usually something that returns results which are geographically close to the searcher. Example queries could be “Where is the nearest Italian Restaurant” or “How can I get to the closest train station”. This means that, even though there’s an increase in voice searches across the board, those performing voice searches are often on the go. They need information now and they plan to act on it within the very near future.

For local voice searches it is therefore generally fair to conclude that the searcher is in the lower part of the purchase funnel, and is intending to pull the trigger on booking a restaurant table, grabbing lunch, going into to a bookstore or acting on whatever they’re searching for.

 

 Voice-Search-Teaser-Final (1)

Example: searching for NetBooster Paris through Google Voice Search.

 

How will Voice Search impact SEO?

The rapidly increasing use of spoken search queries rather than written search queries has already begun impacting the search engine optimisation landscape. With it comes a more ‘natural’, conversational way of formulating search queries. This often entails using more words than you would when writing a search query. Search phrases are thus becoming increasingly long-tail, something that needs to be reflected when planning, creating and hosting website content. Also, local searches are often more direct. For example, search queries like “where can I find X”, “What is the fastest route to Y” are less dependent on context to be understood correctly by voice search assistants like Siri,Google Voice Search, Cortana and Amazon Echo.

Example of Google Voice Search.

Amazon Echo Super Bowl Advertisement 2016

That’s why, until voice search technology becomes more advanced, it is expected to have the largest impact on local SEO. In the longer perspective however, we can expect search queries in general to become longer and longer and increasingly resemble natural conversations rather than keywords. We are also expecting to see more rich website content being created and structured in a way to deliver explicit answers to search queries that are formulated as questions.

What’s the difference between keywords and conversations?

We all know there’s a difference between written and spoken language. The same way there are huge differences in how people formulate search queries depending on whether they write them or say them. For instance, if I were to use voice search technology to research ways to adapt my SEO to voice search, I would most likely formulate my query along the lines of “How do I do voice search SEO?” or “What are the best practices for adapting SEO to voice search?”. 

However, if I were to conduct the same searches using a keyboard, I would probably write something shorter like “Voice search SEO” or simply “Voice Search”. That is because I am using a “learned” search engine behaviour that stems from how search engine algorithms have worked in the past. That is matching words and phrases to website content without worrying too much about the actual meaning of those words and phrases nor the intent behind actually performing the searches.

To younger generations, as well as those of us not so young anymore, it will start to make less and less sense to use search engines the “keyword” way and more sense to use them the conversational way.
This is estimated to move search towards a more “natural” style of dialogue rather than simply writing keywords in a search box. 

What about factors such as pauses, emphasis, intonation and other contextual clues?

These factors are of course very important in defining the context of oral dialogue. To fully include them when determining which search results are the most relevant to a particular query, Google and the other search engines, still have some work to do. How these factors will impact SEO and how to optimize for them is an issue that we hope to return to in the future.

 


 About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Get ahead of the wave, with NetBooster. Contact us now!

 

Google Ad Layout Update

What the changes mean for businesses

What exactly happened?

On Friday 19th February, Google announced that it will no longer show sponsored adverts on the right-hand side of a desktop search results page.  Instead, the page will display a maximum of four adverts at the top of the search engine result page (SERP), above the natural listing, as well as three adverts at the bottom of the page.

A Google spokesperson has confirmed that the change will be put into effect immediately in all languages worldwide.

2016-03-01

 

As a result, adverts will not appear on the right-hand- side of desktop search results, with two exceptions:

  • Product Listing Ad (PLA) boxes, which show either above or to the right of search results 
  • Ads in the Knowledge Panel

The elimination of right-hand-side adverts will impact all desktop searches worldwide; the addition of the fourth advert above the search results will be for “highly commercial queries”, for example if the consumer was searching for a hotel or car insurance.  The changes mean that Google now has a similar desktop User Experience to that of a mobile device where you can only see the adverts at the top or bottom of any search results page, meaning the User Experience is consistent across both channels.

Important changes to note:  

  • The changes to the Google search results page will be effective immediately
  •  Adverts will now only appear at the top and/or bottom of the results page. This will be split so that there are a maximum 4 adverts at the top of the page and a maximum of 3 at the bottom
  • Organic results will be pushed further down the SERPs

What is the impact for advertisers?

  • The change in SERPs will instigate a new ‘click behavioural’ pattern from the consumer that will need to be evaluated and addressed accordingly
  • A position 4 regarding “highly sales-driven keywords” can show a better CTR in the future. Ad texts with a position >4 will show significantly lower CTR, because from now on they will be displayed below the fold

  • Google Shopping results might possibly obtain a higher CTR
  • Increased competition at top positions can lead to higher CPCs on desktop device
  • Advertisers targeting positions > 7 on generic keywords will see a drop in impressions
  • Increased competition for top positions can lead to higher cost-per-clicks (CPCs) on desktop devices, lowering the cost effectiveness of this channel
  • Any advertisers targeting a position higher than 7 on generic keywords will see a drop in impressions
  • Advertisers with ads in in position 5-7 (bottom of the page) could suffer from lower CTR, the same number of impressions, lower quality scores and therefore higher CPCs
  • Brands with a high level of competition for their own brand terms might be forced to be more aggressive in protecting their brand space as a result of organic listings being pushed further down the rankings
  • Retailers will need to pay particular attention to their product feeds to ensure that they can make the most of the Google Shopping ads still appearing on the right hand side of the SERP
  • Businesses could see a potential loss of traffic from organic searches as a consequence of these natural listings being pushed down. Ranking will become less and less ‘the key factor’ to consider when evaluating SEO performance, so marketers will need to put more emphasis on looking beyond that metric alone.

2016-02-29 18_32_33-Google SERPS Update (Detailed) (1).pdf - Adobe Reader

 

  • At NetBooster we have seen a drop in impressions in the UK, French and German markets
  • Our data shows CTR is generally stronger, with the exception of our French campaigns. This is no surprise considering the positions with the lowest CTR, i.e. 8-11, are not available anymore
  • We are also seeing slight increases in CPC, but no dramatic change here

What should marketers focus on going forward?

Back in 2013, the launch of Google’s Enhanced Campaigns forced businesses to re-evaluate their entire approach to paid search, from account structure to bid management and device strategy. In 2016, Google is now forcing businesses not only to re-evaluate their search strategy once again, but also re-examine their entire approach to digital. With the number of ads visible going from 10-11 down to 4, businesses will need to carefully evaluate their bid management strategy and see if it is commercially worth appearing in top positions and how other activities (i.e. remarketing, outreach, conversion rate optimisation and so on) can help brands to maximise their advertising spend  with a healthier Conversion Rate and more cost effective traffic.

Being smarter at engaging with consumers has never played such a key role in digital advertising. As such, marketers will need to bear some fundamental lessons in mind:

  • Simply increasing the bids in order to maintain the same level of impressions and clicks will not deliver the desired result.  You need to re-evaluate the way you think about digital and broaden your field of action in order to bring traffic in at more cost efficient levels and convert at a higher rate
  • Paid search is not the only effective channel to bring in relevant traffic and performance. Companies should diversify what they do and put new emphasis on activities that might have been underestimated to date, such as conversion rate optimisation (CRO), outreach, remarketing
  • Now that the mobile and desktop SERPs are similar, learning from desktop devices’ click behavioural patterns can help you to further optimise your mobile marketing strategy and approach. Mobile traffic and transactions keep  increasing, so this area can no longer be ignored, even if does not generate direct conversions
  • Make a bigger effort to move from traditional ‘silo’ thinking to proper cross-channel strategy. Consumers shop to find a solution to their problems. They do not mind whether they find it on Paid Search, through a Social Ad, or a remarketing ad; they just want to find it
  • On average, websites tend to convert at a 2%-4% rate, which means that 98% to 96% of users leave the site without buying anything.  Why should you bring these users back to the site through search when you could do it via remarketing at a fraction of the Paid Search cost? It’s a better idea to start remarketing and make sure your approach is as personalised as possible

What will NetBooster do next?

At NetBooster, we will analyse the effect of these changes on CTRs and CPCs over the coming months and produce a follow-up article with comprehensive results and a summary of how advertisers can best approach the new rules. These results will also showcase how well adverts in the new format are performing.

If you wish to discuss how these changes will affect your digital marketing strategy, please get in touch.

Architects@netbooster.co.uk   

 

PMDigital-website-featuredphoto

NetBooster and PM Digital partner to form one of the biggest independent performance networks in the world

Combined International Presence of over 25 Offices, 800 Employees, 250 Leading Brands and managing over $500m media spend

NetBooster(FR0000079683 – ALNBT – PEA-PME eligible), a leading independent Europe and Middle East agency in digital performance marketing and PM Digital, a US-based independent leading full-service integrated marketing agency, today announce a new strategic relationship. This partnering, without an impact on the shareholding structures, will enable the two agencies work alongside one another; leveraging their powerful offerings, employees and technology to benefit their clients. 

Both PM Digital and NetBooster have a strong heritage of delivering marketing solutions to help clients generate awareness and drive performance. Together, their expertise lies in PPC, SEO, CRM, Display/RTB, Affiliate, Social, UX/CRO, with all of these supported by a strong Data and Analytics offering, and a creative team that supports those efforts, to target brands’ most important audiences anywhere they are.

NetBooster and PM Digital’s proven track record of success, coupled with their comprehensive understanding of data and actionable customer insights, will enable the two agencies to work alongside one another and deliver high-impact, cross channel marketing strategies for international brands looking to deepen their position and relevancy. The strategic partnering comes at an important time, as brands and clients look to cultivate integrated global strategies with deeply tailored, localised approaches, and to identify new customer and business opportunities across markets.

Tim Ringel, CEO of NetBooster, commented: “The performance driven methodology is core to our cross-channel, global performance approach. With PM Digital’s deep roots in direct and integrated marketing, coupled with their exceptional channel intelligence, this partnership will give our mutual clients a significant competitive advantage. Together we will strengthen the relationship with critical media providers, as well as best-in-class data and technology partners. The entrepreneurial spirit of both companies fuels our mutual plan for a global footprint with APAC as our next target.

Chris Paradysz, Co-CEO, PM Digital, said: “NetBooster brings impressive digital and vertical expertise that will complement our combined leading roster of brands across the Retail, Travel and Hospitality, Financial Services, Education, Publishing, Technology, Telco, Automotive, Non-profit and B2B sectors. Our shared dedication to creativity, innovation and performance will enhance our clients’ overall programmes and allow them to grasp new opportunities to connect and engage across the globe.”


About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

About PM Digital www.pmdigital.com

PM Digital is a full-service integrated marketing agency specialising in innovative solutions across paid search (SEM), organic search (SEO), display, social, content, email, direct mail, print and insert, as well as creative brand and web development.  With its direct and digital businesses, PM Digital’s core capabilities are based in a data-driven approach to understanding, targeting, cultivating, acquiring and optimising customer value for clients. Through this comprehensive expertise, the agency leverages proprietary and best-in-class research and analysis tools to help clients make the most informed marketing decisions and manage the performance of their programmes. With a client list of leading global brands across key verticals, such as Retail, Financial Services, Education, Publishing, Technology, Nonprofit and B2B, PM Digital has continued to grow our reputation as the industry’s most critical thinkers and leaders.

Information | For more information please contact:

Eliza Nicholas
Rostrum (PR agency to NetBooster)
e.nicholas@rostrum.agency
+44 (0)207 440 8670

Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

 

Post NB site

NetBooster UK shortlisted for three awards at The Travel Marketing Awards 2016

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, is delighted to announce it has been shortlisted for three awards at The Travel Marketing Awards 2016.

NetBooster has been shortlisted for the following categories:

1. Digital – Best use of Multi-Channel, “A Truly User Centric Approach” NetBooster for Tuscany Now & More
2. Digital – Best use of Search, “Steering PPC investment in Travel” NetBooster for Accor Hotels
3. Digital – Best use of Search, “Whatever the Weather” NetBooster for Spaseekers

Sergio Borzillo, Director of Paid Media and London Operations, “This is a testament to the expertise and excellence that we provide to our clients in the travel industry. Being shortlisted for this award offers further proof that our emphasis on a user centric and data driven strategy is successfully equipping our clients to compete in a fierce digital landscape.”

Jens Nielsen, Head of UK & Nordics, “The travel industry is rapidly evolving at the moment. Digital marketing and communication, along with a sharp focus on customer engagement, are the key driving forces in this transformation. NetBooster is proud to be at the forefront of these developments as we advise our travel clients on how to seize the opportunities that exist throughout the customer journey.”

The event is run by the Chartered Institute of Marketing’s Travel Group. The ceremony takes place Tuesday 15th March 2016 from 7:00pm GMT, at Grosvenor House (A JW Marriot Hotel) on Park Lane, London. It is a ticketed event, with early bird prices starting from £199 (+VAT).


About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Communication  
Christopher James Bird (Marketing Coordinator)
NetBooster UK
Tel. +44 (0)207 802 9500
christopher.bird@netbooster.com

Press Contact
ROSTRUM PR
Eliza Nicholas
Tel. +44 (0)20 7440 8670
e.nicholas@rostrum.agency

NetBooster UK appoints Sergio Borzillo as Director of Paid Media and London Operations

NetBooster (FR0000079683 – ALNBT –PEA-PME eligible), a leading independent European agency in digital performance marketing announces it has promoted Sergio Borzillo to manage all of NetBooster’s paid media disciplines within the British market, in addition to overseeing general operations for NetBooster’s London Victoria office.

Sergio joined NetBooster back in 2012, where he has been on the frontline of developing Pay-Per-Click strategies for clients across a variety of verticals, before being moving up to Head of PPC in 2014.

Sergio Borzillo, Director of Paid Media and London Operations, comments “In an industry where integration has become a must, it is very important that we as an agency keep working on strengthening our cross-channel offering while mastering the delivery of each channel through the right mix of technology/tools, expertise and experience in our client verticals. I am very excited to take on this new role and look forward to contributing to NetBooster’s growing success…”

Emmanuel Arendarczyk, Managing Director, UK & France, adds “NetBooster are absolutely thrilled to promote Sergio to this position. Sergio has a solid track record of successful client relationships, team management and PPC performance and we’re certain that he will excel in his new challenge…”


About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Contact
Emmanuel ARENDARCZYK
21st Floor, Portland House,
Bressenden Place,
London SW1E 5BH, UK
+44 (0)207 802 9500

Communication
Christopher James BIRD (Marketing Coordinator)
+44 (0)207 802 9535
christopher.bird@netbooster.com

NetBooster chooses Kontrapunkt agency to strengthen its brand globally

nb-kontrapunkt-graphic

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, has chosen the Scandinavian design and brand agency Kontrapunkt to handle the task of strengthening their brand and position worldwide.

With 500 consultants, 22 offices around the world and NetBooster has a unique position as one of the only independent, international digital agencies. Kontrapunkt will help sharpen and position NetBooster to reach their optimum level.

Tim Ringel, CEO of NetBooster commented “NetBooster has grown externally and acquired several agencies in different countries. Now we need to renew and unify our global brand and position. We have chosen Kontrapunkt, because they have a sharp strategic approach to design and branding, and because they see the value in being genuine and transparent – just like us.”

 “When NetBooster prioritises to develop their own brand, they show that they are willing to walk the talk in this respect. This I admire. We look forward to a collaboration that will mean a lot to both us and NetBooster. At Kontrapunkt, we specialize in brand development and brand design, while NetBooster delivers digital solutions that measure any marketing effort. I definitely see great potential in creating a synthesis of performance marketing and branding,” says Morten Gade, Partner at Kontrapunkt.

 


About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

Kontrapunkt
Morten Gade
Partner & Head of Digital, Kontrapunkt
Tel. +45 52145970
mga@kontrapunkt.com

NetBooster S.A. appoints Emmanuel Arendarczyk as the new Managing Director of France

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, today announces the appointment of Emmanuel Arendarczyk, as the new Managing Director of NetBooster France.

In his new role as Managing Director of France, Emmanuel Arendarczyk will continue positioning NetBooster as the leading independent international player influencing the French Industry alongside his operational management responsibility in the UK.

Emmanuel has been leading the NetBooster UK operations for more than 2 years, growing the team size on the back of new clients and solid financial performance.

Former Managing Director of France, Yann Gabay, worked in close cooperation with Emmanuel Arendarczyk to hand over his operational management responsibilities before leaving NetBooster to pursue a more personal project.

Tim Ringel, CEO of NetBooster, commented: “For Emmanuel, this move represents a fresh challenge at which I believe he will excel. I am fully trusting Emmanuel to ensure our strategy to grow NetBooster into the visionary independent and international player, by accelerating execution and growth on an international level in each of our existing and upcoming markets. The Board and management team of NetBooster would like to thank Yann Gabay for his time and dedication to NetBooster and we wish him all the best the future.”


About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

UK-search-winners-cover

NetBooster wins award at UK Search Awards 2015

The NetBooster team celebrated winning “Best Use Of Social Media in a Search Campaign” with our client AccorHotels, at the UK Search Awards 2015!

The ceremony took place in the evening of Thursday 26th November 2015 at The Ballroom in Waterloo, London. The awards have been running for over five years, each time acquiring hundreds of entries across search and digital agencies from the UK and beyond.

NetBooster was shortlisted for 9 awards over 5 categories, a great achievement in itself.

UK Search Awards 2015 NetBooster Group PhotoCredit: Barney Newman / UK Search Awards

 The award was won with NetBooster’s entry, “AccorHotels & NetBooster – A Tale of Three Cities“.

“AccorHotels understood very early that engaging audiences through social media is vital for a brand and we’re thrilled that our contribution is being recognised by some of the best in the digital marketing industry.” Emmanuel Arendarczyk, Managing Director UK and France.

If you would like to find out more about NetBooster’s award winning work for AccorHotels, please get in touch!

 

NetBooster on growth track in the third quarter of 2015

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, today announces its results for the third quarter of 2015, showing an increase in growth on all levels.

During the third quarter of 2015, NetBooster achieved a gross margin of €8.8m from €7.9m in the same period in 2014 (growth of +11%), and a boosted EBITDA at €1.3m from €1.1m in the same period in 2014 (+18%), with a profitability coming in at 15% (14% in the prior year).

As previously stated (in the half-year results), the on-boarding of new blue chip clients such as Estée Lauder, Euromaster and Groupe SEB during the year, positively impacted the P&L. In addition, NetBooster is growing with existing clients such as Deutsche Telekom, by being the full service provider for them.With a traditional strong last quarter, the on-boarding of new clients and a promising sales pipeline in Q4, the management team is confident in keeping the growth track in quarter four of 2015 and beyond.

  2015-11-03 18_09_17-NetBooster - Q3 2015 PR_FINAL_03.11.2015- English - Microsoft Word

Based on the strong profitability and the achieved growth, the management team is exploring ways to enhance the NetBooster brand with the aim of strengthening NetBooster’s position in the market. Kontrapunkt, a Danish strategic branding agency, has been appointed to explore ways to revitalize and reposition the NetBooster brand and image in the next months.

 OUTLOOK

NetBooster is confident to accelerate the growth in Q4/2015 and is optimistic to reach the EBITDA target of minimum € 5.5m. The Company will provide further details on the 2016 strategic plans in January 2016.

Tim Ringel CEO of NetBooster, comments “We have been focusing on new business and growing the existing clients in the first half of this year. We are now on-boarding our first new customers to deliver growth for the Company. Thanks to our efforts in the last 3 years we are now starting to earn the results by being overwhelmed with new business inquires in the 2015 pitch season. We are proud of what we have achieved and are full of energy to step into a rapid acceleration of NetBooster’s Brand and Strategic offerings, across markets, continents and product areas in 2016.”


 DISCLAIMER

This press release contain forward looking statements including statements regarding NetBooster’s management intent, belief or current expectations with respect to NetBooster’s businesses and operations, market conditions, results of operation and financial condition, specific provisions and risk management practices. These statements are based on the current expectations and assumptions of NetBooster’s management and they are, therefore, subject to risks and uncertainties. Many factors can impact NetBooster’s results and performance, thus forecasts and hypothetical examples are subject to uncertainty and contingencies outside NetBooster’s control. Results and performance can be materially different from any future results or performance that may be expressed or implied by the forward looking statements contained in this press release. NetBooster does not undertake to implement any of the actions and operations that may be described in the forward looking statements. Moreover, we remind you that past performance is not a reliable indication of future performance.

This press release, including forecast financial information, should not be considered as advice or recommendation to investors or potential investors in relation to acquiring, selling or transfer by any means NetBooster’s securities. Before acting on any information included into this presentation, one should consider the appropriateness of the information, any relevant offer document and especially should seek for independent financial advice. It is reminded that all securities involve financial risks.

 

About NetBooster Group | www.netbooster.com

NetBooster isa leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Financial Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

 

 

The Power of Presence

Investing in content has never been so vital.

So what is Content Marketing?

Content Marketing is a wide and encompassing topic, being any material that a brand decides to produce. It forms as the basis of what makes a brand a brand. It is what differentiates, reinforces, informs and persuades consumers to be loyal to your brand.

In Content Marketing, we have three main types of media:

Owned media, is material that the brand has produced itself. This could be shooting a video or writing an article.

Earned media, is material about the brand produced by other people, but the brand hasn’t paid them to do this. This could be a magazine inviting a spokesperson from the brand for an interview, or when a blogger writes about them.

Paid media, is any form of advertising that the brand has directly paid for. This could be everything from billboards and television commercials, to Pay Per Click (PPC) ads on Google.

Until fairly recently, content was formulated and produced by disconnected departments, who didn’t talk to each other. Later, companies decided to create Editorial and Content Committees where the heads of department would debate which content would be released. This was a step in right the direction, but it was still hard to define a common ground to agree. Usually, the Head of Product would demand new content, and the other departments would just comply with the request.

Why owned media is an investment that needs to be made

While paid media is highly accountable and transparent all the way to the actual ROI, when one buys one impression, one click or an action (lead, order, etc.), whatever the business model might be, one can know exactly the turnover one would receive and can calculate the margin right away. The decision of whether to create the paid media content is therefore made easy thanks to very detailed metrics.

The main reason it is so hard to find common ground on why and which owned/earned content to create is that, while companies have the feeling that it needs to be done, they still have a lot of difficulties quantifying the cash value it brings.

The answer to this question lies in the analysis of the conversion funnel. Let’s take retail as an example. In 2015, UK consumers go through about 20 ‘touchpoints’ (or exposures) with the brand before actually purchasing anything. Now, when investing in Display, PPC or Social ads it’s common to see only 8 touchpoints before conversions, you know there is quantitative gap versus your market. Putting it back into the broader context of the internet, what we’re seeing is an increase in the number of touchpoints before conversion. Internet users are now expecting more and more engagement with brands. This is what we call the power of presence. If your company doesn’t take digital space, that’s a lost opportunity and another brand will take it. So what better way to compete than creating content that will become part of the conversion funnel organically without having to pay for each impression or click like in paid media?

The_Power_Of_Presence  

How do I know what internet users expect?

Now that I know that content needs to be produced, how do I know what to produce?

Content is not only about selling and generating conversions. Content is important at any point of the conversion funnel. Content is relevant for everything from persuading you to buy the product, to instructions and after sales support.

It’s about mapping out what internet users expect and responding to it.

First, we analyse the behavioural data via our client’s web analytics tool. Here are some of the questions we ask ourselves:

  1. What kind of audience are coming to the website? Are they in line with who are actually buying in the end?
  2. Where do we see high bounce rates?
  3. Where do people leave the website? Are they coming back afterwards? Where did they go? Did they leave because they didn’t find a specific answer, that they found elsewhere? Or is it just part of the normal conversion funnel (e.g. we’re in the benchmark phase)?

If there is not enough data on the website, you might consider doing a quick research, i.e. surveying what look-a-likes (an audience with the same characteristic as yours) want to see from you.

These lead to the project questions:

  • How much informative content do we need?
  • How much inspiring content? What format?
  • How much content on what to buy and how to buy it?

This is the qualitative gap analysis.

How do I track the impact?

This is the most interesting part, because for some reason marketers are looking for a quick ROI from the content they produce. But then you might ask yourself, why do I do TV? Do I really sell from it? You might do. But isn’t TV more about brand recall and awareness?

Different content is created with different intentions, and not everything is just about sales. Some pages exist as a bridge to something else. Some rich media such as videos can be about building brand recall, but others might be about how to use a specific product.

So once it is decided that content has to be created and what, it is now about knowing where this content will feature in the conversion tunnel. You will see the content everywhere, so more than one KPI needs to be taken into account. I suggest four:

  • ROI (to the likes of the ecommerce team!)
  • brand awareness / reach (to the likes of your PR team!)
  • engagement (to the likes of your social media team!)
  • lifetime value (to the likes of your CRM department!)

http://www.demandmetric.com/content/content-marketing-infographic

Here’s four easy ways to track it in your webanalytics tool:

  • ROI: number of sales generated from this content (last click) or where the content contributed to it (assisted conversions)
  • Brand Awareness / Reach: Page Views, Unique Visitors broken down per page views, New Customers per page views
  • Engagement: How many actions (others than buying) have been done as a result of seeing the newly created content. This could include newsletter opt-ins
  • Customer lifetime value: do active clients see this content and does this contribute to cross/upselling?

Assess your new content using the KPIs and you will see the incredible value brought to your customers and the company.

Finally, how do I pitch it to my management/board?

  • Is this ROI friendly? Yes as the cost is less than traditional marketing and generates lots of conversions over time
  • Is this good for engagement? Yes if SEO groundwork is done and the content is accessible on all main media like Google, Facebook and other social networks, YouTube and on the website too
  • Is this good for brand recognition? Yes, because content encompasses different formats including videos and you can generate repetition on highly memorable formats at lower costs than any other marketing activity.

Overall, content marketing is an absolute requirement in your marketing mix and Data is a must to do your gap analysis and focus your investment on the pieces of content that are expected by your target audience.

 

native-gmail-ads-featured

Native Gmail Ads launches in Adwords

Native Gmail Ads were formerly known as Gmail Sponsored Promotions (GSP) and were available in a separate platform for beta testing, however on 1st September GSP were re-launched in the Adwords platform and renamed Gmail Ads.
Alongside their announcement on the Adwords blog Google said:

“As we’ve developed Gmail ads, we’ve tested various formats to see what users find most engaging. One improvement we’ve made is to remove standard text ads from Gmail and show fewer, higher-quality native ads that integrate more seamlessly with the inbox experience.”

For those who are new to Gmail Ads, the ad has two main components:

  • The collapsed ad that aims to blend in with your Gmail inbox.
  • Once the collapsed ad is clicked it becomes an expanded ad unit which appears as a native ad taking over the full screen of the users’ inbox. In the expanded ad you can recreate your landing page, include videos, drive newsletter sign ups, add CTA buttons or use a multi-product format to link to individual products.

Article Ads2

Image source: Adwords blog

 

Gmail Ad examples: 

Gmail Ads GIF 8.31.15

Multi-product format below:

Article Ads

 

What’s new?

With the move to Gmail Ads and the Adwords interface there are changes in implementation, reporting and features available. Gmail Ads now uses the same nomenclature as other Adwords activities whilst these were different in the GSP platform e.g. a device was known as a client. Campaign managers may also be more comfortable using the standard Adwords interface rather than a separate platform. 

Below we have outlined additional updates to Gmail Ads:

  • Create ads through the “Ad Gallery” in Adwords and launch campaigns as a display campaign targeting mail.google.com as a placement
  • Use display targeting options: keywords, interests, topics, demographics and affinity audiences
  • Implement ad scheduling
  • Activate bid modifiers for certain locations and/or devices
  • Domain targeting is now applied through keyword targeting rather than the domain targeting section
  • Gmail users retain the ability to control the type of ads they are exposed to, meaning they can opt out of interest-based ads
  • Gmail reporting metrics have been included in Adwords:

 

article AdsGmail

 

Image source: Adwords interface

 

The impact on our clients

Following the recent update to Gmail Ads we have experienced the greatest impact on hospitality clients with an average uplift in CTR of almost 30% and CPCs reducing by 31%, the volume of clicks to expand the ad also increased by almost 40% from less than 10% higher impressions. With the same creatives and targeting in play we can attribute the uplift in performance to Google’s move to make Gmail Ads a more native experience and the removal of text ads, leading to a stronger CTR. 

The inclusion of native Gmail Ads directly in the Adwords interface was announced at the same time as Google launched their new logo which has overshadowed the update; nevertheless it’s an important change.  The update means Gmail Ads are now accessible for all advertisers and with costs still low it’s a great time for advertisers to discover and test the platform and different formats to learn what works for them.  

Additional notes:

  • Following the initial click to expand the collapsed ad all subsequent clicks (click to website, submit newsletter sign up, email save and forwards etc.) are free.
  • Gmail Ads do not appear in Gmail for work accounts.

NetBooster publishes its 2015 Half-Year Results

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, today announces its Half-Year Results for 2015.

The consolidated revenue totalled €63.9m, amounting to growth of +8% in comparison with the figures for 30 June 2014. Furthermore, NetBooster achieved a Gross Margin of €17.2m, an increase of +1% compared to the same period in 2014.

On boarding of new blue chip clients such as Estée Lauder and Groupe SEB during the second quarter of 2015, positively impacted the P&L. Also, NetBooster is growing with existing clients such as Deutsche Telekom, by being the full service provider for them.

EBITDA increased to €2.1m, upfrom €1.7m in the same period in 2014 (+24%), profitability coming in at 12.2% (9.9% in the prior year). Restructuring efforts undertaken in 2014 led to a reduction in staff expenses during the first half of 2015.  

During the second quarter, €0.3m was accrued under Extraordinary Activities; as the management is close to reaching a settlement on an existing legal claim over the coming weeks.

Overall, profitability for the first half of 2015 is in line with Management’s expectations. Net income before goodwill amortization amounted to €0.6m; a year-on-year increase of 20%. Because of high goodwill amortization under French GAAP (€2.0m) reported net income came in at €-1.4m. 

2015-10-14 14_44_19-NetBooster - Half Year Results 2015 PR Final - English [Lecture seule] - Microso

 

As at 30th June 2015, the balance sheet showed a higher trade receivables and trade payables figures due to the increase in revenue. The Cash Flow was impacted by the Company’s Share Buyback programme (mainly for future acquisitions) of €0.8m, which led to a slightly lower cash position at €4.4m (same period in 2014: €4.7m).

OUTLOOK 2015

Based on the new clients, NetBooster is confident to accelerate the growth in Q3 and Q4 and is optimistic to reach the EBITDA target of minimum € 5.5m.

 


 DISCLAIMER

This press release contain forward looking statements including statements regarding NetBooster’s management intent, belief or current expectations with respect to NetBooster’s businesses and operations, market conditions, results of operation and financial condition, specific provisions and risk management practices. These statements are based on the current expectations and assumptions of NetBooster’s management and they are, therefore, subject to risks and uncertainties. Many factors can impact NetBooster’s results and performance, thus forecasts and hypothetical examples are subject to uncertainty and contingencies outside NetBooster’s control. Results and performance can be materially different from any future results or performance that may be expressed or implied by the forward looking statements contained in this press release. NetBooster does not undertake to implement any of the actions and operations that may be described in the forward looking statements. Moreover, we remind you that past performance is not a reliable indication of future performance.

This press release, including forecast financial information, should not be considered as advice or recommendation to investors or potential investors in relation to acquiring, selling or transfer by any means NetBooster’s securities. Before acting on any information included into this presentation, one should consider the appropriateness of the information, any relevant offer document and especially should seek for independent financial advice. It is reminded that all securities involve financial risks.

About NetBooster Group | www.netbooster.com

NetBooster isa leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Financial Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

 

 

NetBooster UK appoints Ben Neville

NetBooster UK appoints Ben Neville as Head of Digital Strategy: Organic Media & DnA

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible) a leading independent European agency in digital performance marketing announces it has recently hired Ben Neville to head up the Organic Media and Data teams in the UK. His responsibilities include SEO, Content Marketing, Data Mining and UX/CRO and will work with the Paid Media team on cross-channel strategies for our clients.

Ben joins from BP Castrol, the global manufacturer of automotive lubricant, where he was Head of Digital Marketing EMEA after similar roles at General Motors as well as car manufacturer Opel/Vauxhall.

“I am very excited for the near future of working with NetBooster and look forward to what we shall achieve together. Behavioural targeting will be the next industry battleground in Digital Marketing, and NetBooster is just the agency to join the fight with. Ben Neville, Head of Digital Strategy: Organic Media & DnA.

Emmanuel Arendarczyk, France & UK Managing Director at NetBooster added:  “Ben Neville has a proven track record of success in international cross-channel digital strategy for a wide range of industries. We opened a new role for Ben and are confident that he will play a main part in supporting our clients in their digital transformation.”


About NetBooster Group www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.). Shares in NetBooster are traded on the NYSE Alternext Paris.

Information:

Contact
EMMANUEL ARENDARCZYK
21st Floor, Portland House,
Bressenden Place,
London SW1E 5BH, UK
+442078029500

Communication
Christopher James Bird (Marketing Coordinator)
+44 (0)207 802 9535
christopher.bird@netbooster.com

 

IA-large-post-pic-V2

NetBooster Group acquires Dutch digital marketing agency Internet Advantage

NetBooster Group is extending its international footprint with the acquisition of the Dutch Digital Marketing Agency Internet Advantage to extend its worldwide coverage.

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible) a leading independent European agency in digital performance marketing, announces the acquisition, subject to the realisation of customary conditions precedent, of the digital marketing agency Internet Advantage based in Utrecht, Netherlands. The newly acquired agency will operate under the NetBooster Group’s popular German brand metapeople and will be fully integrated into the global NetBooster Group service offering.

The acquisition will further enhance NetBooster’s global reach by adding the important Dutch market to the Networks country portfolio. The DNA of Internet Advantage will stay intact as all employees, clients and service offerings will be transitioned into the rebranded company metapeople Netherlands. The original General Manager and founder Lennert de Rijk and his new colleague Joost Geerts will manage the integration and expansion of metapeople Netherlands.

Both Internet Advantage and NetBooster/metapeople are focusing on performance driven digital strategies. The acquisition is a perfect fit for both organizations to grow the businesses. Clients of Internet Advantage will benefit from metapeople’s extensive expertise in performance-driven marketing, as well as the international data and analytics footprint.

With a strong focus on innovation, Internet Advantage is a leading search and performance marketing agency in the Netherlands. The agency was voted best Search Marketing Agency in The Netherlands in 2013, and is working with a multi-lingual in-house team in the Dutch, Belgian and German markets.

Lennert de Rijk, Managing Director of Internet Advantage, comments “Performance Marketing is moving into a new phase as it goes international and becomes fully transparent. We, at Internet Advantage, want to be part of this evolution and use our entrepreneurial ambition to change the industry. In conversations with NetBooster/metapeople, it quickly became clear that our ambitions align perfectly, when it comes to providing the best digital strategy to our clients. Joining forces ensures that we can expand together and strengthen our respective positions in this agile and innovative sector. Our clients and our employees will benefit from the fact that NetBooster/metapeople is the biggest independent international performance agency, with strong offerings in Data & Analytics.”

Tim Ringel, CEO of NetBooster Group, adds: “We are very excited to have found such a complementary and ambitious boutique agency in the Dutch market. Internet Advantage’s management, employees, clients and services fit perfectly into our vision of growing in size and knowhow with entrepreneurially managed companies and create the biggest independent worldwide digital network agency. Our top clients are keen to expand into more regions with NetBooster/metapeople and we are answering that demand by cherry-picking the best local players with highly involved entrepreneurs and integrate them onto our unique international platform. The acquisition of Internet Advantage is the first step in our strategy to triple our size by 2018, creating a global agency thanks to buy & build and organic growth.”


About NetBooster Group www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.). Shares in NetBooster are traded on the NYSE Alternext Paris.

Information:

Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

featured-image-kongsted

This Time It’s Personal

Above everything else on the Internet, personalised marketing wins. We are moving into an era where advertising will become so relevant, that it’s no longer seen as an annoyance, but as a service for users.

Have you wondered why you’re ‘followed’ by banners for a pair of shoes you’ve already purchased? Or why your gym sends you offers for Zumba in Manchester when you live in London? 

Then you’re very likely the type of person who will feel better with the world of advertising that is to come in the next 3-4 years. Many people today regard advertising as bothersome and irritating, however that perception will very likely change within the next few years. Large companies are gathering data about us like never before, and we’re only at the beginning of a period in which advertisements will become completely personalised and far more relevant than we’ve seen before. We are entering into a future where the border between advertisers and useful services is diminishing.

The world’s most popular social media platforms and apps such as Facebook, YouTube and Instagram have had success because they offer services that are completely personalised; you choose what you do or don’t want to see and can optimise your news feed to be completely unique. Searches on Google have also become personalised, so we receive search results that are customised based on interests the search engine suspects we have. In the same way, we now experience that advertisers online are, at a higher level, becoming personalised (down to each single user).

If you search ‘Ads Preferences’ on Google, you’ll get access to a short overview of the picture Google has of you. And on Facebook, you have the possibility to download a large file with part of the data the social network has collected on you, as a user. This data allows for the setup of far more relevant advertisements. The system is far from perfect, however it has up to present date, allowed for those ads we see to be slightly more relevant compared to those we saw 5 years ago. 

This development will only continue.

Google’s CEO, Larry Page, was recently asked whether he considered ad-blockers (programs which block advertisements), to be a problem. To this, he responded that the problem isn’t ad-blockers, but bad advertisements. According to Page, it’s about creating ads that consumers don’t want to block.

Year 2015: A static Internet

While big companies such as Google and Facebook have realised the value of using consumer data in new constructive ways and offer personalised services, 99.9% of all other websites are not personalised. The most common situation is that the same version of the website is showed to all users, regardless if you’re a man or woman, what age you are, and what part of the country you live in, and despite having previously visited the website and possibly having purchased products. 

This will change in the course of the next 5 years.

A website owner typically has a large accumulation of information about their visitors. This information can include what pages on the website users viewed during their last visit. For example, if I had previously looked at kitchens on IKEA’s website, one should assume that it’s kitchens I’m interested in. Therefore there’s no reason to display cheap bed sheets the next time I visit the front page of IKEA’s website. Rather, the front page should be personalised to show me more relevant information on kitchens.

Similarly, a website owner can have lots of other relevant information. In regards to an online store, has the user previously purchased anything? What gender, age and geographic placement do they have? All of this information can be used to create the perfect, personalised front page. 

NetBooster has two initiatives in play, which corresponds with the development of a more personalised User Experience. The first of which is our own project, GroundControl, which focuses on building a DMP (Data Management Platform). This is a database, which collects all the information that is relevant in order to display the right message to the right user. For example, GroundControl gives us the opportunity to build personalised websites and work with 100% personalised display marketing.

Websites initiate a conversation with users

The second initiative is a collaboration NetBooster has initiated with IBM and their marketing automation software, Silverpop. With Silverpop, you’re ready to develop e-mail marketing, at a far more relevant level than that of prior capabilities.

An example of how Silverpop can be used; imagine a chocolate and confectionary company that uses its website to have conversations with their users. Every time you visit their website, you receive a question that you can choose to answer, or not. This question can for example ask if you prefer white or dark chocolate. The answers to these questions are stored, with the user’s permission of course, and next time you visit their website a new question is displayed. This information can be used to change all subsequent communication, both on the website and in e-mails in order to reflect the preferences of the user. This secures a more relevant and personalised communication that in the end leads to higher user satisfaction and increased sales for the company.

We are moving from a paradigm in which users are the audience, to a situation where they are conversation partners in a dialogue focused on strengthening and improving relations between the user and the company. If done correctly, this will lead to sales and advertisements being perceived as a welcomed feature rather than bothersome.

The challenge for companies is to do this in the right way, that won’t make users feel intruded on, but instead benefiting from a service. As a user, there should be a choice. It should be easy to say ‘no’ to personalisation. And in reverse, users who are more positive about this development, should have the option to say ‘yes’ to this modern exchange economy, where personal information is willingly provided in return for free access to fantastic services, which makes the digital world more convenient.

This is the future of personalised marketing – it’s time to get personal

Written by: Christian Kongsted, Senior Online Consultant at NetBooster Denmark

__________________________________________________________________________________________

Do you want to discuss how NetBooster’s GroundControl and IBM’s Silverpop can work in conjunction to bring your website to the age of personalised marketing? Contact us now! You can also meet us at dmexco from the 16-17th September 2015 at Hall 6.1 Nr. F-058.

Five Tips to Improve your Web Analysis

infographic-5tips-FINAL

“5 Tips to Improve your Web Analysis”

Web Analytics is no longer solely about tracking. It’s about analysing the data collected from your website and finding its value in order to optimise your site and help you to drive your business.

  1. Data quality. Wrong data leads to wrong decisions, that’s a fact. Even if you don’t have all the data to justly affect your decision making, all it takes is a minimal amount of data to ensure your decisions aren’t biased, and that it’s relevant and reliable. Thus helping your decision making process by being driven by good insights.
  2. Data is neutral. It’s not good or bad, it’s just a number, a metric or a passive medium. It requires context to be interpreted: time, scope, external factors (such as weather, holidays or days of the week), internal factors (such as used coupon codes or campaign costs) and where possible, historical data. If you don’t have enough context – ask for it!
  3. Data is concept based. Visitors are linked to cookies placed in a browser. A session is a limited time lapse during which your visitor is engaged in an activity on your website. A page view is a page in which the tracking code is setup on. Think of it like colours; green is green because you learnt that during your childhood. However when asking someone who’s colorblind, they will probably tell you that the same green you see is actually brown or red in their eyes. It’s the same when you’re speaking to a marketing team or an IT person – you have to adjust your message and terminology in order to increase the comprehensibility of your information, thereby creating valuable partnerships with your co-workers and maximising understandings between different departments.
  4. Ask the right questions. Was last week a good week? Honestly, I don’t know. It could be that it was better than it used to be. But the right question should be about your expectations regarding online sales. If the average sales generated on your site per week is €1,000 and you only aimed for €100, chances are you’re underestimating your site’s capabilities. And if your goal wasn’t to generate leads, maybe your website isn’t built optimally.
  5. Continue to learn and adapt. Your analysis has to make a conclusion. It shouldn’t be personal, it’s not about the competencies of the person in charge of creating good campaigns – the campaigns were created, launched and are now finished. It’s done. So you have to answer at least one question, “what is the next step?”. You should focus on data driven decisions and stop the HIPPO (acronym for the “Highest Paid Person’s Opinion”) system.

 Written by: Fanny Le Béguec, Senior Analytics Consultant 

Join us at ‘Performance Night’ by metapeople, the warm-up event before the dmexco 2015 trade fair

performance-night-featured

The registration for the 2015 ‘Performance Night’ by metapeople opens today.

Do not miss the chance! You can register online at www.performance-night.com. Due to high demand, registrations are limited to three persons per company.

NetBooster and its German subsidiary metapeople are hosting the networking event ’Performance Night’ by metapeople, which will open its doors again for the 11th time on Tuesday, September 15th, 2015 to all online marketing enthusiasts at the Wolkenburg venue in Cologne, Germany. The ‘Performance Night’ by metapeople has become one of the most popular events to be held before the dmexco trade fair and is the ideal ‘exhibition warm-up’ for the worldwide online marketing community.

Julius Ewig, Managing Director for Germany commented: “The principle of first come, first serve will apply again this year. Our Performance Night is so popular that, 3 weeks prior to the event last year it was fully booked with 1300 participants and 21 sponsors.”

Sponsoring

This popular networking event has previously been sponsored and supported by reputable companies such as: Deutsche Telekom, DEVK, Office Depot, Payback, Jochen Schweizer, Ve Interactive, Tradedoubler, The Reach Group, BeOn, Zanox, Affilinet, Sparwelt, Sparhandy, Nexeps, Zarenga and Reach AD.

Companies wishing to represent themselves at the “Performance Night” by metapeople can take advantage of the attractive sponsoring offers and support the popular event. All sponsorship opportunities and further information regarding the “Performance Night” can be found at www.performance-night.com


About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Information:

Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

metapeople GmbH
Laura Schramm
Corporate Identity Manager
Tel. 00 49 203 41050-157
laura.schramm@metapeople.com 

Vorlage_Features Imagel_Events

NetBooster at dmexco

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, today announces their participation at dmexco trade fair – the digital Marketing Exposition & Conference.

With a similar message to the 2015 dmexco slogan, “Your Digital Performance Architects”, NetBooster and its German subsidiary metapeople will be participating at this year’s dmexco from 16th to 17th September in Cologne, Germany.

The dmexco trade fair is the world’s leading exhibition for the digital industry, focusing on marketing, media and advertising technology. NetBooster’s presence this year will be focusing on showing the interaction between the various Online Marketing channels such as Affiliate, Display Media, PPC, SEO, Data/Analytics and Social Media.

Julius Ewig, Managing Director for Germany, explains the idea behind the slogan: “Today, a successful performance marketing agency needs to provide solutions to very complex problems faced by its clients. Like Architects design buildings, we create, plan and implement digital solutions for our clients and put the individual building blocks together into a working structure.”

Stefan Doll, Director of Operations at metapeople Germany, adds: “The slogan of this year’s dmexco “Bridging Worlds” fits very well to our business approach. It is about building bridges between worlds. Together with our parent company NetBooster, our digital Architects create solutions to close the gaps between the different channels and markets. We support big brands in their implementation of successful digital strategies and transformations both at national and international level.”

NetBooster and metapeople’s booth will be located in Hall 6.1 booth no. F058.


About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.). Shares in NetBooster are traded on the NYSE Alternext Paris.

Information:

Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

metapeople GmbH
Laura Schramm
Corporate Identity Manager
Tel. 00 49 203 41050-157
laura.schramm@metapeople.com 

 

NetBooster publishes its Q2 / 2015 Results

 

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, today announces its results for the second quarter of 2015, with an EBITDA increase of 20%.

In the second quarter of 2015, NetBooster recorded an increase in EBITDA to €1.2m, up from €1m in the same period in 2014, with profitability level of 13.8% (11.6% in the prior year).

 

Q2OK

 

Gross Margin increased to €8.7m (+1.2%). New blue chip clients such as Estée Lauder, Groupe SEB, Euromaster and Ulla Popken were being on-boarded during this period and have not yet had a full impact on the P&L. The overall services for these new clients continue to be rolled out in the third quarter of the year, with commensurate growth in the top line expected to follow.

Growing budgets from existing satisfied clients such as Deutsche Telekom and the start of new projects will add momentum for the second half of the year as well.

OUTLOOK 2015
The management anticipates reaching a target EBITDA range between €5.5m and €6.0m for the year-end 2015 and NetBooster is well positioned to further establish itself as a full service world-wide digital agency for large companies.

Tim Ringel, CEO of NetBooster, commented: “NetBooster is in good shape and has sufficient strength and depth to move to the next level. The management is working on further strategic steps and aim to publish an announcement over the next six months.”


DISCLAIMER

This press release contain forward looking statements including statements regarding NetBooster’s management intent, belief or current expectations with respect to NetBooster’s businesses and operations, market conditions, results of operation and financial condition, specific provisions and risk management practices. These statements are based on the current expectations and assumptions of NetBooster’s management and they are, therefore, subject to risks and uncertainties. Many factors can impact NetBooster’s results and performance, thus forecasts and hypothetical examples are subject to uncertainty and contingencies outside NetBooster’s control. Results and performance can be materially different from any future results or performance that may be expressed or implied by the forward looking statements contained in this press release. NetBooster does not undertake to implement any of the actions and operations that may be described in the forward looking statements. Moreover, we remind you that past performance is not a reliable indication of future performance.

This press release, including forecast financial information, should not be considered as advice or recommendation to investors or potential investors in relation to acquiring, selling or transfer by any means NetBooster’s securities. Before acting on any information included into this presentation, one should consider the appropriateness of the information, any relevant offer document and especially should seek for independent financial advice. It is reminded that all securities involve financial risks.

About NetBooster Group | www.netbooster.com

NetBooster isa leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Financial Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

 

 

NetBooster partners with Euromaster to develop its European digital performance strategy

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible) a leading independent European agency in digital performance marketing, today announces a new partnership with Euromaster (known as ATS Euromaster in the UK), part of Michelin Group.

NetBooster has been selected to assist Euromaster in the development and implementation of its international digital performance strategy across Europe, using SEO, PPC, Display Advertisement, Social Media, RTB and CRM.

NetBooster supports companies on their digital strategy to move digital advertising to the next level by using cross-channel and consumer-centric strategies. Thanks to its 3D methodology approach, an exclusive user centric approach of the digital marketing strategy that maximises the interaction between channels, NetBooster is the only agency in Europe able to take up the digital challenges that international clients such as Euromaster face.

Operating in 17 countries, employing 10,600 employees, with revenue of €1,832m in 2014, Euromaster is one of the largest tyre retailers and vehicle related service provider in Europe.

According to Ulrike Ristau-Hutter, Chief Digital Officer at Euromaster Group, “One of our main challenges at Euromaster is to generate traffic towards our points of sales and websites. NetBooster is a trusted partner we have chosen to implement our digital transformation and especially our online business approach – and thus a key pillar of our digital strategy. Their performant cross channel solutions, their experience within the automotive industry and their international coverage through their cohesive agency network, were the deciding factors in our decision.”

Tim Ringel, CEO of NetBooster commented: “We are proud that Euromaster picked NetBooster to support their growth strategy and transformation through digital on an European level. We believe NetBooster is a perfect fit to Euromaster’s needs, combining the different digital channels based on an owned Data/CRM platform. Transparent and international digital strategies, planned and executed by an independent agency network like NetBooster is the future for blue chip clients across Europe and beyond.”


About NetBooster Group | www.netbooster.com
NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.). Shares in NetBooster are traded on the NYSE Alternext Paris.

About Euromaster Group I www.euromastergroup.com
EUROMASTER, a wholly owned subsidiary of the Michelin group, offers solutions for vehicle maintenance (routine maintenance such as servicing, brakes, air-conditioning…) and tyre maintenance to individual and professional customers.

  • 2458 point of sales, integrated and franchises.
  • 10,600 employees
  • €1,800 billion turnover in 2014
  • 8 million tyres sold yearly
  • 2503 mobile workshops across 17 countries
  • Assistance in Euromaster service centres or on-site at the customer

Group Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

Hello bank! by BNP Paribas chooses NetBooster’s Data & Analytics department

NetBooster (FR0000079683 – eligible ALNBT – PEA-PME), a leading independent European agency in digital performance marketing, today announces a new partnership and contract win with Hello bank! the online subsidiary bank of BNP Paribas.

Following substantial wins and the trust given by blue chip brands like PSA, Adidas, Accor and Pierre & Vacances, Hello bank! has chosen the Data & Analytics department of NetBooster for their consultancy mission.

NetBooster will guide and support the bank by defining its needs linked to the collection and use of data, in order to gain new clients. NetBooster will also assist Hello bank! in the selection of data tools and platforms. The mission concerns the French, Belgium and Italian markets for both Hello bank! and BNP Paribas agencies, and further the German market for Hello bank!

Hello bank! the online banking subsidiary of BNP Paribas, is the first 100% digital mobile bank in Europe, created in 2013 and assists more than 800,000 clients.

Thomas Hubert, Head of Data & Analytics, France and Southern Europe at NetBooster Group, commented: “As a data team in a digital performance agency, our goal is to move to the next level by taking up the data value chain challenges and optimizing the marketing solutions. That’s why NetBooster created a specialised team dedicated to supporting our clients choose the best data solutions before the traditional deliveries of KPI’s definition, tagging plans or analysis tools set ups. The NetBooster DnA international team of 35 dedicated experts, provides the best answers for our clients, from DMP to machine learning and through ad-centric, CRM or data web analytics”


 About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

Group Communication  
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Wendy Rigal
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

Bid Optimisations: Time To Leave The ROI Approach Behind

The Importance Of Bid Optimisations

Finding your optimal bids matters. Bidding too aggressively on a keyword or product can exhaust precious budget very quickly and not deliver expected returns. Being too conservative on profitable queries will make you miss opportunities to generate additional business. With competition on the digital landscape on the rise success is more and more determined by bidding and budget allocation. The price to pay for suboptimal bidding strategies is no longer affordable.

The Key Performance Objective

For most businesses running performance marketing campaigns, the key goal is profit. Maximising the level of profit generated for the business through online channels by delivering new customers as well as increased transactions from the existing ones. Depending on the organisation and the complexity of the business, measuring profit can be more or less straight forward. But regardless of the complexity of the cost structure of a business, one objective seems very clear in most cases: maximising gross margin, i.e. revenue from performance marketing activities minus all variable costs.

The Problem With ROI: Example

To illustrate the limitations of the ROI approach let’s look at the following Google Shopping example with two products:

The Problem With ROI: Example 1

Products 1 & 2 have the same level of CPC and the same avg. order value. However, these products have different conversion rates (CR). While 1 is returning a conversion for every 12.5 clicks, 2 only needs on average 10 clicks to achieve a sale. As a result, product 1 shows poorer CPA and ROI than product 2. A £20,000 budget split equally between both products would provide the following results:

 The Problem With ROI: Example 2

With the £10k investment we can buy 4k clicks on product 1 and generate £64k revenue. The same investment buys the same number of clicks on product 2, but with the higher CR this budget returns more conversions and a higher £80k revenue figure. Based on these numbers it seems very clear that the budget allocation between both products is not optimal. Or is it?

What we haven’t considered so far is the cost of each product for the retailer. For both manufacturers and distributors, the sale price is not necessarily an accurate measure of the value of each sale.

The Problem With ROI: Example 3

In this example, taking manufacturing costs into account reveals that every printer sale is 1.5 times more valuable for the business than those of office chairs. Product 1 returns a margin of £150 per unit sold versus just £100 for product 2. Looking at revenue and ROI earlier we concluded that if we had to choose between investing in PPC for printers or investing in office chairs, the latter were the smart choice. But are they?!

The Problem With ROI: Example 4

Actually, our initial conclusion was wrong, printers have a 20% higher margin after PPC costs than office chairs. Revenue and ROI were misleading in this example. If we had to choose between allocating a £10k budget to one or the other the most profitable option for the business is product 1.

Customer Life Time Value

Margins are not the only issue with the ROI approach. Businesses facing increasing new customer acquisition costs will put great effort into retaining those customers for as long as possible. Although winning customers’ loyalty is no easy task, there are powerful tools and strategies that can boost retention and customer life time value. In this context, any new customer acquisition investment must be assessed fairly factoring in the quantity and quality of new business. A link must be established between investing in new business acquisition now and the value those new customers will deliver for the business later, in order to make the right decisions. ROI, as it is commonly used by digital marketers today, entirely disregards any future return from current investment.

From CPA To ROI To… Click Value!

With improvement in tracking technology and the availability of data, the industry has moved from a transaction oriented approach (CPA-based optimisations) to focusing on revenue. ROI-based optimisations have allowed us to maximise revenue within a given budget. For some advertisers, this strategy will indeed provide optimal results. But for many others, product margins and customer life time value are key considerations that simply cannot be ignored.

It is time for digital professionals and advertisers to work closer together. A new metric is needed. And its calculation requires a combination of business intelligence and tracking data. We know with certainty what each click costs. It is time we figure out how much each click is truly worth and optimise our bids on that basis. It is time to move to Click Value.

Top 5 Considerations When Choosing A SEM Partner

SEM-article-top5

Markets are full of SEM providers and it can be really tricky to decide who to pick. However, how extensively have you considered the differences between a SEM provider and a partner? We have gathered for you a few points that you should consider when choosing a professional SEM partner who will be responsible for your search engine advertising projects.

Marketing managers who deal with SEM often have this problem when choosing an agency for search engine advertising. Here are our top 5 considerations for what you should look for in an ideal SEM partner, one who will not only help to improve the effectiveness of your search engine advertising projects but also help to drive your business further:

1. Do they provide support in defining the correct targets based on your business goals?

It’s essential that you have defined clear targets for your digital marketing actions, which are focused around your overall business goals. A partner can assist you in setting up and analysing the correct digital marketing goals, for measuring the success of search engine advertising actions. This work includes setting up the goals on web-analytics tools. In your digital marketing actions, you should be tracking both micro conversions, which are conversions that are in the earlier stage in the customer path such as newsletter sign-ups or account creations and macro conversions that measure direct responses such as sales.

Based on the client’s overall business goals and the more specific search engine advertising goals, a partner continually adjusts and makes changes to the marketing actions as well as providing development ideas to the client for the future.

2. They’re interested in developing your business, not merely campaigns

Once a partner understands the client’s business and their business goals, it is essential to have a holistic approach to the digital world. A partner is involved in developing your business, not solely creating and optimising specific campaigns. Creating and optimising a campaign can only help you to a certain degree but utilising all the available data gained from campaigns can also help to develop your business further. A good partner will be involved in analysing how to support the whole customer journey in the digital world, rather than only concentrating on the last click sales or getting stuck with consulting you on solely one channel.

3. Are they always active, and never satisfied with the status quo?

In this constantly changing and evolving search marketing world, you can’t afford to stay still. A good partner will not be satisfied with the current state but is frequently reporting on the results of the campaign as well as constantly providing suggestions for developing your business in the digital world and testing new features.

4. Are they willing to challenge the clients and their decisions?

Even though, you as the client, should always be right, the right search partner is willing to question your decisions and say ”No” to your ideas, if indeed the budget would be better spent elsewhere. For example, in situations when campaigns are not expected to be profitable or effective, based on our expertise and analysing previous campaign data, this should be brought up by a partner.

5. In the digital world it is essential to be flexible and impartial

Marketing planning is essential on a yearly and monthly basis, however, if those plans are not flexible, this will create numerous unnecessary issues in the digital world. With a partner, you know budgets are not set in stone but they can, and will be, altered based on previous results and analysis on profitability.

Sometimes with a provider you can be stuck with a process that is unsuitable or ineffective for the way your company works. A partnership is based on agreeing on things together, thus the way of working, reporting and communicating can be tailored to fit the client’s wishes.

There are many factors to consider when choosing an SEM partner for your business and you should remember that there is a big difference between an SEM provider and a partner. It is important to choose a partner that has the time and motivation to serve you and your company’s interests well and who has the dedication to help you to further develop the business.

At NetBooster we are here to help, whether it’s a question of search engine advertising or helping you with your business’ overall digital strategy. As an independent digital agency, we focus on performance driven marketing based on data, to ensure maximum results of any given budget. 

For more information, contact us!

 

NetBooster selects ONE by AOL: Video

AOL Platforms’ programmatic video offering provides open platform, extensive inventory and TV focus

NetBooster has selected ONE by AOL: Video to power online programmatic video advertising for its clients in EMEA. The agreement covers France, Germany, Italy, Spain and the UK and will enable private video ad marketplaces, programmatic trading and addressable advertising.

Formerly known as Adap.tv, ONE by AOL: Video is a component of AOL Platform’s open, unified programmatic platform ONE by AOL that enables advertisers to optimise against campaign goals across all screens, formats and inventory types.

ONE by AOL: Video provides NetBooster with extensive, global inventory that includes mobile and an open technology so that advertisers can work with their own data. It also supports in-target audience forecasting, which proves the value and ROI of online video to advertisers, and is the only tool of its kind to offer this.
AOL Platforms’ pilot of the media industry’s first programmatic private marketplace for television with Australia’s major media advertising company, Multi-Channel Network is also critical to the partnership. Working with the company will position Netbooster as a key player as the television industry moves towards programmatic TV and addressable advertising.

“ONE by AOL: Video brings us many highly significant benefits in terms of our client offering,” explains Guillaume Balloy, Head of Paid Media, at NetBooster“Today it is about the extensive inventory available and access to an open platform that enables choice and flexibility and, very important for NetBooster : transparency for our advertisers. But looking to the future it is critical that we are in the driving seat as the industry moves from linear to programmatic TV. The way to achieve this is by partnering with a global, innovative player that truly understands the market. For us that is AOL Platforms.”

Emmanuel Crego, Business Director France at ONE by AOL: Video, comments: “An innovative agency with its eye on the horizon, NetBooster continually explores new options to deliver returns on its advertisers’ budgets. Programmatic video advertising is another way to offer value to clients, particularly as branding campaigns become more of a focus. Our open platform, global inventory and focus on TV will help it to deliver increasingly targeted campaigns.”


About NetBooster Group | www.netbooster.com
NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.). Shares in NetBooster are traded on the NYSE Alternext Paris.

About AOL Platforms
AOL Platforms enables the world’s top marketers and media brands to reach consumers across desktop, mobile, tablet and TVs with impact through premium experiences, programmatic buying and performance driven campaigns. It is a global partner of choice for leading publishers, advertisers and agencies seeking to maximize the value of their brands online.

For more information about AOL Platforms, please visit www.aolplatforms.com

 

Performance Night event logo

Performance Night 2015

metapeople GmbH and its brand metaapes, a subsidiary of NetBooster Group, is organising and hosting the 11th Performance Night on the eve of the dmexco Trade Fair.

NetBooster (FR0000079683 – ALNBT –PEA-PME eligible) a leading independent European agency in digital performance marketing, announces that on Tuesday 15th September 2015 the networking event “Performance Night” by metapeople will open its doors again to all digital marketing enthusiasts at the Wolkenburg in Cologne, Germany.

Organised and hosted by metapeople, the “Performance Night” has become, within the last eleven years, the most popular event to be held before “dmexco”, the international digital marketing event in Cologne. The “Performance Night” by metapeople is the ideal exhibition warm-up for the worldwide online marketing industry.

“This year, our networking event is once again expected to provide you with a perfect kick-start to the dmexco”, commented Julius Ewig, the Managing Director of metapeople. “I am looking forward to interesting discussions with clients, market players and vendors.”

Last year, the “Performance Night” gathered more than 1200 attendees coming from over 15 countries, supported by 21 sponsors. The 2014 event was fully booked three weeks prior. This year, more than 1300 participants are expected to attend.

Sponsoring

Companies wishing to feature themselves at the “Performance Night” by metapeople can take advantage of the attractive sponsoring deals and support this popular event. Sponsorship offers and further information regarding the “Performance Night” by metapeople can be found at www.performance-night.com

Key Information

Date: Tuesday, 15th September 2015
Time:  7:00 pm
Location: Wolkenburg, Mauritiussteinweg 59, 50676 Cologne – Germany 


About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

About metapeople GmbH I www.metapeople.com

As an agency for effective Performance-Marketing metapeople GmbH, cooperating with a network of national and international agencies around the world, offers premium one-stop solutions in the fields of Search-Engine-Marketing, Search-Engine-Optimisation, Affiliate-Marketing, Social-Media, Online-Media, Consulting and Tracking from one source. 

In May 2011, metapeople was acquired by NetBooster Group. This change has allowed metapeople to enhance its international reach and achieve the best possible performance campaigns for its customers by using product synergies throughout all European markets. NetBooster operates 21 Offices worldwide, handling international blue chip clients from around the world deploying digital campaigns and strategies with 450 experts in more than 70 markets around the globe.

For more information please contact:  

metapeople GmbH

Laura Schramm
Manager Corporate Identity
+49 20341050-157
laura.schramm@metapeople.com

NetBooster

Alexia Cassini
Group Communication Manager
+33 ( 0)1 40 40 27 00                                               
acassini@netbooster.com

ADworld Experience logo

Google Shopping Best Practice

On Friday 17th April 2015, Sergio Borzillo (Head of PPC at NetBooster UK), presented  about Google Shopping to more than 50 digital marketers at ADworld Experience in Bologna, Italy!

In Sergio’s presentation, he shared with the audience a range of best practices to ensure their Google Shopping strategy is performing at its very best. He exposed common pitfalls too many companies make, costing them big money!

Google Shopping is certainly no ‘one-size-fits-all’ shoe, and it is vital that campaigns are granular and adapted for a range of different customers (such as current, enquiring, basket abandoners). Campaigns must also be dynamic to the types of products being sold, (such as full price, promotions, clearance).

Fine tuning the settings of campaigns, along with highly responsive bid management is also what will make the difference between mediocre and excellent sales. You would be amazed at how specified campaign management is getting every day, identifying key goals and adapting your campaigns around this, is what will really give you the ROI you are spending so much money pursuing.

To find out more, and see where you could take your online strategy, check out Sergio’s presentation below.

Do clicks in search results affect your rankings?

Clicks-in-search

The statement that organic clicks affect your rankings is a controversial one. If clicks affect the rankings, would that mean that it becomes harder to change the rankings, as the number one placement gets all the clicks? Or that spammers would be able to click-spam their way to the top?

First of all, let me state my source for this statement:

Danny Sullivan’s Twitter Status

clicks-dannysullivan

What exactly does this mean for SEO?

To start us off, Gary Moyle, Head of SEO at NetBooster, created a whitepaper on rankings and clicks that showed how many more clicks you get for each increased ranking. You can download his white paper “One click curve to rule them all” from our website. The white paper provides insight into what positions are valuable and where you might actually run into a few dips in traffic, even though you’ve gained positions. However, Gary’s curve is a statistical one and there are still ways for a lower position to get more clicks than a higher one. The trick is to create a snippet that is better than all the others, especially the one directly above your placement. For those of you who don’t have a bag of tricks to craft good snippets, I’ll give you few here:

  1. The almighty rich snippet tool – this tool lets you know what special snippets Google’s currently running. My favourite was taken away a while back; it was the author snippet, where I got to show my face or avatar directly in the search result (a real ego boost). But check out the examples supplied by Google!

  2. Schema.org – If you find a good match for a snippet, you’ll need to visit schema.org in order to look-up the schema needed. Remember that the snippet has to match the content of the page; you can’t fool Google. One thing all websites can do is implement a better presentation of their URLs in the search results. Basically, schema.org offers information on how-to insert more data into the HTML-code, in a way that allows search engines to read it.

  3. SEOmofo snippet optimizer – This great tool lets you write the title and description of a page and see if you’re within the pixel limits of the snippet. You want to make sure the snippet isn’t cut short because you’ve inserted too much text, for example.

  4. Google Webmaster Tool– Using this tool, you can view your actual click-through-rate (CTR) for a specific page or query. You can also check the CTR for the page you’re optimising and test different titles and descriptions. I usually find that short, and concise, titles and full-length descriptions work best. Try to target the query very specifically, and make sure the user understands the page.

What about spamming and manipulation?

Organic clicks are used as a divider. If the pages are close in value, and one snippet is attracting more clicks, that page will gain a position over the other one. This means you can’t start generating lots of clicks to your site, and bring it up from a position, if it’s further down in the search results. Also Google won’t be deceived, they will use statistics and control groups to make sure the clicks are genuine.

So really, the statement that clicks affect the rankings doesn’t really change much, but it does highlights the importance of spending time crafting good snippets.

NetBooster publishes its first Quarter 2015 Results: EBITDA growth continues

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, today announces its results for the first quarter of 2015, with an EBIDTA growth continuing successfully.  

In the first three months of 2015, NetBooster recorded an increase in EBITDA at €0.9m, from €0.7m in the same period 2014 (+29%) and a profitability level of 10.7% (8.2% in prior year). NetBooster’s Data & Analytics department starting projects with several new clients in the last months of 2014 supported the growth in EBIDTA during the quarter.

Q1 English

Gross Margin is stable at €8.4m (€8.5m in prior year). The win of new blue chip clients such as Adidas, Estée Lauder, Pierre & Vacances, Merck and Ulla Popken has been absorbed, from a Gross Margin perspective, by reduced budgets of existing clients (for example Bouygues Telecom).

OUTLOOK 2015
The management has set an EBITDA target of €5.5m to €6.0m for 2015 and continues to be confident that NetBooster is in a good position to achieve record results in the current year.

Tim Ringel, CEO of NetBooster, commented: “Our Q1, 2015 numbers show that NetBooster is delivering solid and consistent financial results paired with new client wins on a monthly basis. NetBooster is ready for expansion and will do so due to new blue chip clients, an overall product strategy and geographical scale. Thanks to the transparent business model with our clients and the involvement in our customer’s digital strategy, we are positioned right next to the big media agencies as the new challenger in the industry.


DISCLAIMER

This press release contain forward looking statements including statements regarding NetBooster’s management intent, belief or current expectations with respect to NetBooster’s businesses and operations, market conditions, results of operation and financial condition, specific provisions and risk management practices. These statements are based on the current expectations and assumptions of NetBooster’s management and they are, therefore, subject to risks and uncertainties. Many factors can impact NetBooster’s results and performance, thus forecasts and hypothetical examples are subject to uncertainty and contingencies outside NetBooster’s control. Results and performance can be materially different from any future results or performance that may be expressed or implied by the forward looking statements contained in this press release. NetBooster does not undertake to implement any of the actions and operations that may be described in the forward looking statements. Moreover, we remind you that past performance is not a reliable indication of future performance.
This press release, including forecast financial information, should not be considered as advice or recommendation to investors or potential investors in relation to acquiring, selling or transfer by any means NetBooster’s securities. Before acting on any information included into this presentation, one should consider the appropriateness of the information, any relevant offer document and especially should seek for independent financial advice. It is reminded that all securities involve financial risks.

 

About NetBooster Group | www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.).  Shares in NetBooster are traded on the NYSE Alternext Paris.

 

Financial Communication 
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact
ALIZE RP
Caroline Carmagnol / Sophie Colin
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

NetBooster publishes its Year-End 2014 Results

NetBooster – 2014 RESULTS 

Moving from restructuring to growth in 2015 

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, today announces its financial results for year-ended 2014.

For the year-ended 2014, NetBooster recorded an EBITDA of €4.5m (compared to €2.7m in 2013) and a Gross Margin of €34.2m (stable compared to 2013, €34.4m) leading to a profitability level of 13.1% (compared to 7.9% for the year-ended 2013). Despite goodwill amortization of €4.0m under French GAAP, the Company is reporting a positive Net income.

In 2014, the Management team restructured the company and refocused efforts from a client, management, product and financial perspective. Principle amongst these included:

  • A decision to exit unprofitable client relationships, thereby accepting a decline in Revenue from €133m to €166m, whilst keeping a stable level of Gross Margin, which is the leading indicator for the operational business performance.
  • Optimising the Group’s cost base; consolidating its business activities in the UK, squeezing out minority shareholders in Guava Holding and thereby reducing the listing and associated costs therewith, combining the Company’s three German units and resizing the French business to actively improve profitability locally.
  • Streamlining our vision, aligning our product offering towards clients’ needs and improving our communication strategy. With a unique product offering, the right size to attract clients and by being a full service digital agency. NetBooster is challenging the big media agencies as they are just starting to turn to digital.
  • New client wins with attractive blue chip, multinational players such as Estée Lauder, PSA, Nestlé, Ringier, AXA Assistance, Standard Chartered, Jennyfer, Speedo and Maplin, providing a strong platform for future growth. 

 

2014 results

 Management confirms outlook 2015

With 2014 being the best financial year in the company’s history, the management is confident to confirm its outlook, targeting €5.5m to €6.0m EBITDA for 2015.

NetBooster’s CEO, Tim Ringel, commented: “The year 2014 has been a clear proof for the Management and our Team that we can deliver outstanding results, by focusing on our digital DNA. Our objective for 2015 is to keep challenging the big media agencies and win more business across all services, but especially in the Data and Consultancy area. Thanks to the work of our team, and the trust of our clients and investors, NetBooster is now well positioned to be the digital performance architects for advertisers in their digital advertising transition (going forward).”

The consolidated Balance Sheet, Profit & Loss and Cash Flow Statement are available on the Investor Relations section of our website – www.netbooster.com/investor-relations/

EVENT – Year-end 2014 Results

Tim Ringel (CEO), Tom Armbruster (COO) and Vincent Added (CFO) will hold an event for press, equity analysts and investors at 9.30am CET / FR on Wednesday, 8th April 2015 at the offices of NetBooster, 4-6 Passage Louis Philippe, 75011 Paris.

To attend, please contact Alize RP – Tel. +33 1 44 54 36 61

- – END – -

DISCLAIMER
This press release contain forward looking statements including statements regarding NetBooster’s management intent, belief or current expectations with respect to NetBooster’s businesses and operations, market conditions, results of operation and financial condition, specific provisions and risk management practices. These statements are based on the current expectations and assumptions of NetBooster’s management and they are, therefore, subject to risks and uncertainties. Many factors can impact NetBooster’s results and performance, thus forecasts and hypothetical examples are subject to uncertainty and contingencies outside NetBooster’s control. Results and performance can be materially different from any future results or performance that may be expressed or implied by the forward looking statements contained in this press release. NetBooster does not undertake to implement any of the actions and operations that may be described in the forward looking statements. Moreover, we remind you that past performance is not a reliable indication of future performance.
This press release, including forecast financial information, should not be considered as advice or recommendation to investors or potential investors in relation to acquiring, selling or transfer by any means NetBooster’s securities. Before acting on any information included into this presentation, one should consider the appropriateness of the information, any relevant offer document and especially should seek for independent financial advice. It is reminded that all securities involve financial risks.


About NetBooster Group
www.netbooster.com

NetBooster is a leading independent European agency in digital performance marketing that makes its comprehensive expertise of digital marketing available to its clients to achieve the best possible performance for their investments. The agency invests in technology and covers the entire chain of online marketing through its European network: search engine optimisation and marketing, data and analytics (DnA), GroundControl Technology, display, affiliation, online media, creation, eCRM and social networks, with a recognised expertise in tomorrow’s digital marketing (Social Media, Video, Ad Exchange, etc.). Shares in NetBooster are traded on the NYSE Alternext Paris.


Information
| For more information please contact:

Financial Communication 
Alexia Cassini (Group Communication Manager)
NetBooster S.A.
Tel. 00 33 (0)1 40 40 27 00
acassini@netbooster.com

Press Contact 
ALIZE RP
Caroline Carmagnol / Sophie Colin
Tel. 00 33 (0)1 44 54 36 66
netbooster@alizerp.com

NetBooster UK renews relationship with Argos

NetBooster has renewed an SEO contract with one of the UK’s largest online retailers after a competitive tender process.

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing,has had its contract renewed and will continue to be working with Argos as the retailer cements its position as a leading online retailer.

NetBooster UK has been working with Argos since 2009.

Argos is part-way through a five year business transformation which has seen the introduction of digital stores and unprecedented improvements to the online customer experience.

NetBooster will support these changes and help meet substantial growth targets in natural search performance via a campaign of significant technical development, content optimisation and creative promotion strategies.

Dan Patmore, Search Strategy Manager at Argos, says: “We are thrilled to be working with the NetBooster team once again; there’s a lot of momentum behind digital development within the business at the moment, and NetBooster are the right agency to be supporting us through this. They understand our business and our digital strategy, and we look forward to achieving even greater success in the future.”

Gary Moyle, Head of SEO at NetBooster UK, added: “We are delighted to secure another natural search optimisation contract with Argos. Since working with the brand in 2009, we have achieved considerable success with them, seeing visits and revenue increase year on year. We relish the opportunity to continue building on the success that we’ve had, and strengthening an already solid relationship with one of the UK’s largest retailers as they transition to a new digital age.”

Please click here to download the official PR document as a PDF

NetBooster are nominated for two European Search Awards

NetBooster (FR0000079683 – ALNBT – PEA-PME eligible), a leading independent European agency in digital performance marketing, has been nominated for two awards at the European Search Awards 2015

The nominations are for NetBooster’s campaign for Scandinavian online fashion retailer Nelly.com.

The campaign for Nelly.com, ‘going glocal’, has been nominated for Best PPC Campaign and Best Pan European Campaign, which utilises NetBooster’s 3D strategy, a unique cross channel methodology to target audience segments.

The European Search Awards focuses on search marketing and celebrates the best PPC, SEO and Content Marketing from all over Europe.

Emmanuel Arendarczyk, UK Country Manager at NetBooster, commented “…I am extremely proud of our team’s achievement which is a clear testament to our cross channel and data driven approach that we apply to every client.”

The European Search Awards 2015 ceremony is being held in Berlin, Germany on Wednesday 22 April 2015.

Digital Trends 2015

This time last year we were mulling over the prospects for 2014. Digital has continued to forge its way in the world with even newer approaches and tools – enhanced campaigns, audience targeting in search, mobile labels in Google search, increased reach in programmatic display, the growth of Chromecast and digital ad exchanges, and DMP creating opportunities for all.

So the question one year on is; what can we expect on the digital landscape in the next 12 months? Here are NetBooster UK’s predictions for Digital Trends 2015. 

Digital Trends 2015

Retailers, how not to mess up Christmas

With December just a couple of months away, thoughts will soon turn to buying those festive gifts and stocking fillers. Whilst some customers prepare for the impending high street battles and aisle onslaughts, others will be opting to carry out transactions online where they may discover that the purchasing process is just as tough to navigate.

Christmas shopping

But what is the key to a successful Christmas?

Understanding the challenges for both the consumer and business is vital to designing the perfect digital strategy. This is pivotal in guiding the consumer through the whole gift-buying process and earning their lifetime custom.

From a Consumer perspective , the main challenges are to ensure that customer expectations are managed and all promises are met. Buyers can be lulled into a false sense of security during this peak shopping period, where they will be expecting more out of any business. Typically you want to be able to search quickly for the ideal gift, at the time that is convenient to you and ultimately then be able to locate and receive the selected purchase in a place that is suitable. Customers are always on the move and fully responsive across all devices and channels, there’s no surprise that there’s a cross-section of savvy shoppers sourcing the best value for money for their purchases with high demands.

From a Business perspective, Christmas is a crucial and profitable time of year, yet with so many steps within the delivery chain open to problems, retailers need to be aware of the common pitfalls: Ranging from adverse weather conditions as witnessed last year, through to limited resources and failed opportunities. Disappointed customers are detrimental for any retailer – ensure you can build relationships with your customers based on accurate reliable information, follow their journey and be available to respond to queries in a timely manner when required to do so. In order to achieve success in all these areas, retailers need to make sure that they are communicating efficiently. Your customers show they’re loyal to you – how loyal are you to them?

For those who have no idea what to buy, the most daunting and time consuming part in the gift-giving process can simply be finding the perfect present. It is therefore imperative for retailers to consider how their customers’ purchasing traits can shift during the run up to Christmas. Pick early enough the Christmas trend and you’ll succeed in acquiring the customer at the lowest cost with time to have your supply chain ready.

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Through the looking glass: Google Penguin 3.0 Update

More than a year since the release of Penguin 2.0, Google has now updated their Penguin filter. This update started on Friday 17/10 and was rolled out over that weekend. What’s Penguin, you ask? In short, Penguin is an algorithm that targets webspam.

A filter to end all spam

Unlike the rest of Google’s’ algorithms, which run all the time, Penguin (along with Panda) is a filter. This means that once in a while Google will run their entire index through the filter, and sort out everything they consider link-spam. If you are hit you have to wait for the next iteration of the filter before you are included, even if you delete all your ‘spammy’ links.

More of the same

It’s too early to precisely say what is targeted, but the first reports show that the new penguin filter penalizes sites that

  • Have links from empty pages filled with links (link building software will create a lot of those)
  • Have links from unrelated Web 2.0’s
  • Have links from SAPE (a private network where link buying occurs) and other Russian link networks
  • Have a large percentage of keyword rich anchor text links.

In short, the name of the game is still the same – don’t build ‘spammy’ links and avoid using keyword rich anchor text, although Penguin 3.0 in general seems to have a larger tolerance than its predecessors. Perhaps this will be tweaked in an coming update.

Been hit before? Now is your chance.

If you were previously hit by Penguin and have cleared up your link profile you should see an increased ranking, although you may not get back to your previous rankings right away, considering how many links you removed.

The introduction of negative SEO

In the last year negative SEO has grown from a few people sitting in their basements, to a serious sub-industry in the black hat world. And, unfortunately, we are seeing reports that some sites that were targeted with negative SEO have been hit by Penguin.

This emphasizes the importance of regularly cleaning up your backlink profile and sending disavow-requests, even if you are not doing any active link building.

Bonus – EMD/PMD update.

There’s speculation that alongside Penguin, Google has lowered the value of having your keyword in the domain even further. So if you have a domain that contains your keyword and suddenly find yourself on page 2 instead of page 1, you might not have been hit with penguin.

If you want to know more about how we can work together to optimize your search results, feel free to send us an email or give us a call!  

Fair Warm Up & dmexco 2014

metapeople GmbH and NetBooster look back on 3 successful days in Cologne.

The Performance Night, a warm-up for dmexco 2014

The Performance Night

The metapeople GmbH and NetBooster were pleased to welcome over 1,200 guests in the Wolkenburg Cologne on the eve of the dmexco. The 10th Performance Night was fully booked 3 weeks prior to the event.

With bright sunshine, food and drink flowing and a buzzing atmosphere the scene was set for an ideal exhibition warm-up. In addition to great music and a successful framework program the Performance Night offered the opportunity to establish interesting contacts and network with old and new colleagues in the field of online marketing.

21 sponsors supported the Performance Night this year, including: PAYBACK, preis24.de, Telekom Deutschland, Sparhandy, Zarenga, Rakuten Marketing, ad-cons, Reach Ad, Kenshoo, financeads, CJ AFFILIATE. by conversant, TradeDoubler, Dataxu, Sparwelt, Target Performance Gmb belboon, affilinet, DEVK, Zanox, Viking and Kwanko.

metapeople and NetBooster unveiled their new booth

 metapeople and NetBooster at dmexco 2014

dmexco 2014 breaks new records. The international trade fair for the digital industry increased in popularity again this year with more than 800 exhibitors in three halls on over 60,000 square meters were seen presenting their solutions, ideas and technological visions. metapeople and NetBooster presented itself with a newly designed booth at stand 10, next to the Conference Center.

The experts at metapeople GmbH and NetBooster made themselves available to answer questions from attendees about national and international online marketing projects in the areas of search engine marketing, search engine optimization, affiliate marketing, social media and display media.

Furthermore metapeople GmbH took part with two lectures at the BVDW Guided Tours. On day one Managing Directors Julius Ewig and Stefan Doll gave a presentation on internationalization and Online Media Trends.

The popular event spanning over three days proved to be a great success and metapeople GmbH and NetBooster are already looking forward to another record breaking year at dmexco 2015!

One Click Curve to Rule them all

Gary Moyle, Head of SEO at NetBooster UK, finished off a busy week by attending brightonSEO, one of the most popular and respected natural search conferences in the UK, where he presented a study from NetBooster into how click through rates (CTR) in natural search are changing in 2014.

Following on from the good work in previous CTR studies by Slingshot and Catalyst, NetBooster created a click curve for the top 30 results and measured influence of brand bias and long tail searches on CTR.

Non-Branded Query CTR

Non-Branded CTR Top 30

NetBooster’s click curve for non brand search queries shows that we need to think beyond the top 10

Using search query data from Google UK for a wide range of leading brands based on millions of impressions, NetBooster were able to gain insights into how CTR in natural search has evolved beyond those shown in previous studies by Slingshot, Catalyst and those based on the leaked AOL data.

For a re-cap of Gary’s speaking slot his presentation slides have been shared below.

A extensive CTR whitepaper will also be released in the coming weeks. If you would like to be notified when the Whitepaper is available for download please click the link below and complete the short form to be added to the list.

 Whitepaper Sign Up

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Moving Your Website from HTTP to HTTPS

So, there’s been a lot of talk in the industry recently about websites making the switch to https and with good reason. Since the revelations over government eavesdropping back in 2013, companies such as Google and Facebook have been taking major strides to protect user privacy and their data.

There is a lot of momentum right now with the Reset the Net initiative, which has encouraged high profile platforms such as WordPress.com and Tumblr to make the switch.  We have also seen Google, Bing and Yahoo moving to secure search with increasing speed. Google in particular has been incredibly vocal about this over the last few months with several of its engineers evangelising about SSL on social networks and at conferences. Google cemented its stance on https earlier this month by announcing that it would now be a ranking signal.

So what are the key benefits of using https, and why should you care?

Although it is only a small ranking signal (affecting fewer than 1% of global queries) at the moment, we can expect Google to increase the importance of https within its algorithm in the near future.

The simple fact is that https makes mass surveillance much more difficult, so you will be doing your bit to protect privacy on the web. It will also give customers more confidence when browsing your website or making purchases.

Beware, here be dragons!

If you are planning on making the switch to https then the fact remains that you will effectively be changing all the pages that are indexed by search engines. If you don’t manage the forwarding of these pages carefully then you can lose rankings, visits and ultimately revenue.

The good news is that if done properly, you can make the transition to a secure website easily and without any noticeable impact.

Site Migration checklist: Don’t leave home without it

Okay, so you’re ready to make the move: what next? The steps below will help you get through it.

1. Page forwarding  Make sure you implement permanent (also called 301) redirects so both search engines and visitors are directed to the secure versions of each page. Make sure this is on a one-to-one basis and don’t be tempted to redirect all pages to the new homepage.  You can use a global redirect rule to handle all redirects in the appropriate manner.

Keep the redirects for a minimum of 6 months, this will give search engines long enough to transfer all page authority to the new versions.

2. Let search engines know Having Google & Bing webmaster tools accounts is vital. If you haven’t already, make sure you verify both the HTTPS and HTTP variants of your website.

Although the Change of Address form in Webmaster Tools doesn’t support https yet, this may change in the near future so keep an eye on it.

3. Prepare your website Consistency will be vital in helping search engines understand, index and crawl the right version of your website. Update your site navigation along with any other internal links and use rel=canonical across your entire website; make sure this points to the new https versions of your pages.
You’ll also need to submit an XML sitemap containing the new URLs as this will tell search engines which version of your website they should index.

4. Audit your 3rd party assets Are you using external images, maps or videos that are hosted on a non secure URL? If so then users will not be able to view them on your secure pages. This is often overlooked so make sure this is a consideration in your roadmap as it may involve further investment.

5. Monitor your traffic closely Use your analytics platform and webmaster tools data to keep an eye on traffic to both versions of the website. This will be vital in measuring the impact of the move and spotting any mistakes made in the previous steps.

So what’s the conclusion?

It’s definitely a good idea to move to https. The main question to ask is: when? Make sure you have a clear strategy in place that protects your position in natural search and let your customers know why you are making the switch.

Whilst you don’t have to migrate your website straight away, https should be part of your longer term roadmap as it will play an increasingly important role in natural search.

Google Tag Manager

A Macro Guide to Google Tag Manager

You might be vaguely familiar with macros if you’ve ever used a computer. Basically, whenever you perform a complicated task with a simple gesture, or reuse complex code with a simple input mechanism, you’re using macros. Think keyboard shortcuts.

In Google Tag Manager, this is the essence of macros. You can do away with a lot of complexity by resorting to macros, especially if you ever find that you need the same piece of code or the same operation over and over again.

This guide will first take a cursory look at what macros really are, before going through the (current) list of available macros. I’ll add short examples and use cases for each, but there’s a whole lot more to be found online.

Click the banner below to view or download this Macro Guide. Written by Simo Ahava, our Production Director in NetBooster Finland. 

macro-whitepaper-download

*Google Tag Manager and other related services are provided by NetBooster DnA. Read more about our new international service here. Contact our DnA team with any questions.  

contact-DnA2

 

Performance Night – fully booked with 3 weeks to go!!!

Due to strong demand the performance night is now fully booked.

Record!!! On Tuesday afternoon (20.08.2014), we assigned the last places of our Performance Night event on 9th September 2014 in Wolkenburg, Cologne. After the successes last year we were extremely pleased to run our networking event again, and this year we have outdone the results. Three weeks prior to the occasion our networking event is fully booked. Any further registrations will be placed on a waiting list. 

The Performance Night is sponsored by the following companies: PAYBACK, Deutsche Telekom, preis24.de, Sparhandy, Zarenga, Rakuten Marketing, affilinet, zanox, ad-cons, Office Depot, DEVK, Tradedoubler, Commission Junction, Econa Shopping, Reach AD, Target Performance, belboon und DataXu. 

Companies wishing to be present during the “Performance Night” and thus also want to secure free tickets can take advantage of the attractive sponsoring offers and support the popular event.All sponsorship opportunities and further information regarding the “Performance Night” can be found at  www.performance-night.com

The Full Value of Digital Marketing

You may already feel behind in the digital race, and if you’re still not planning ahead for the next three years, you should get started, as the pace of disruption in Digital Marketing speeds up and demands reflect an enlightened and empowered consumer that expects to be listened to, understood and met with relevance and competence.

If you’re only just starting to take a customer centric view on branding, you should be concerned. Your challenge is that consumers have never before had so much power of knowledge directly in their hands – the transactional barriers of gaining information are gone, and our new currency is social capital that we can use to trade with brands in exchange for the meaningful experiences we hunger for in our busy lives.

Your transactions with customers shouldn’t be limited to the moment they make a purchase. Your challenge is that the consumer is used to paying for services by clicking on ads and by sharing content that endorses brands. The consumer is increasinglyaware that they’re spending their credibility among their peers when they do it, but they accept this as it’s a reflection that also gives them credit. But only if your brand fits their personal storytelling.

If you’re only now realizing that marketing and business have fundamentally been disrupted – you could be in trouble because “The future is already here, it’s just not very evenly distributed”, as William Gibson famously said. The gap between services experienced, and expectations have grown tremendously and new winners that get it are already giant successes.

Tech, Data and Specialists have already joined forces some years ago to make it happen– your challenge today is to bridge the gaps in your strategy so that the enlightened consumer can close the gaps – as consumers we’re always linked to tech and are experts in powering our decisions by data, and we have hundreds of 1st degree peers and billions of influencers in a few jumps – if you want to be relevant you have to start paying attention.

What’s all this about? – The future of successful brands belongs to those that get it right… In this note I’ve summarised the challenges you’re facing managing a brand in 3 summarized thoughts and 3 suggested action areas which are:

Digital Marketing Recommendations

In the next section I’ll expand on these thoughts and suggested actions.

Deal with it, or it deals with you

So I highlighted three thoughts that you should reflect on in your context.

Most of what brands do is below par – In reality I know very few brands that I consider smart and intelligent enough to be something I want to be associated with or would consider endorsing. As I realize that liking a brand now constitutes sharing an endorsement, I’ve learned to be much more careful and selective. If you want to be my friend you’ll have to learn to be relevant, present and situated when I need you. If you do it well, I’d love to share my love for you with the world.

Silos will kill you – There’s no way I won’t notice that you’re not keeping your promises if you’re not consistent when I meet you in another context. Not only is it embarrassing for you that you’ve got amnesia, but it also makes it really hard to trust you. Join it all up so you can earn my attention and then we can begin to build some trust. If you make mistakes, don’t pretend I’m the stupid one, take responsibility, and I may like you even more.

It has to be a dialogue – The benefit of having friends is that I don’t have to explain very much. You should do the same; solely remembering my last expression of a thought or need is not good enough – remember that vacation I booked three years ago where you helped me? I remember it clearly, but chances are that you don’t, and that’s a shame.

The good news (for you) is that it’s never been easier to fix these challenges. That is if you want to? The trouble is that you may not get it in the first place, and that’s a much bigger challenge. But here, I’ll share with you, what you could do if you’re ready to take a few steps to get to know me better. And please, don’t tell me you’ll get there in a few years when your big platform change is finally, (perhaps) in place – it’s very likely I won’t wait for you.

And here are the top three actions I would recommend you consider:

Build a consistent omni-present ability to know what your brand is communicating. You can do this in at least two ways – find a big shiny platform that claims to be able to help you, and be really really patient, as you might be lucky in 2 or 3 years (I’ve probably moved on in the meantime, sorry.) Or build an agile approach of the best elements by stitching them together and rapidly improving as you and I start getting to know each other better. This means not only your marketing and advertising, but also the transactional and social capital.

Learn to maintain a dialogue, after all markets are dialogues. Perhaps you already started by sending me some simple postcards with things you generallythink might be relevant for someone likeme, but if you really want to play, you’ll learn to send me exactlywhat I want before I’ve realized it. The best way to give yourself that advantage is if you can have a conversation with me, because I’m actually happy to share my thoughts with you, if you’ve managed to get my attention.

Understand that business is not limited to money transactions – don’t make the mistake of thinking that you’re only here to make me pull out my purse and pay with my hard earned money. My social capital is even harder to earn, but I will barter with you, if you get good at understanding my needs and the story I’m building my life around. Let me help you, but you need tomake sure I get something relevantin return.

Act – The time is always now

I’m sure you’re thinking, that’s not for me. Or perhaps you think it’s too advanced and complex for you, or your excuse is that you have this platform project already which will complete in a few years if you’re lucky. But then you’re not doing what you should. If you want to be tomorrow’s hero you’ll start doing these recommended actions today.

Just remember that while you’re thinking about it, I’m already checking on my smartphone if your competitor can beat your prices down the street…

My best advice – don’t buy big shiny systems to solve your needs, and don’t forget that you’re a consumer yourself, I’m sure you actually know yourself what I’m talking about here. Don’t forget that after price, comes experience, and trust as the two most important factors in the decision making process (combined, they are more important than price).

Don’t forget that it’s really ok to be smart with data I’ve shared with you – it could be that if I just booked a seat on your flight, I may also need that rental car and hotel room, just like three years ago, remember?

Your biggest challenge is probably not technological any more, it’s the silos in your organisation and the lack of understanding among internal peers. Start with that, and gather some intelligence from real life –  then take it from there.

See you out there, I’d love to start a dialogue…

Contact Kristoffer Ewald

Google: Close Variant Keyword Matching Becomes Compulsory

Yesterday Google announced that at the end of September 2014, the close variant keyword matching will be automatically enabled for every campaign and advertisers will no longer be able to opt out.

What are ‘Close Variants’?

In 2012, to broaden coverage of keywords in exact and phrase match, Google launched the ‘close variants’, meaning that keywords in exact match type, which previously covered only searches for those exact terms, started also covering searches for close variations e.g. misspellings, plurals etc.

For example, if someone was searching for ‘trainer deals’ on Google and the advertiser was targeting the keyword [trainer deal] (without the plural) and opted in ‘close variants’, the ad would be triggered and visible to the user regardless.

What does this mean for advertisers?

According to Google, at least 7% of search queries contain misspellings, which mean this change will in some shape or form have an impact on advertiser’s accounts.

For those advertisers that have already adopted close variants (which is the default option), nothing will change in terms of reach and click volumes. For those that relied on the BMM or Broad Match to capture those additional variations and opted out of the close variant option in the campaigns targeting keywords in exact match type, they will see an increase in volume coming from campaigns with keywords in exact match type. This should not be significant, but still an increase can be expected (especially for those advertisers relying on Broad Match Modifier to target variations and misspellings with the aim not to compromise on relevancy).

What should advertisers do?

We believe there is not going to be an impact on quality score and if the misspells/variations of the keywords are added to the campaigns through regular SQRs, they will not be picked up by a keyword in BMM in a different campaign/ad group for example, which also covers misspells and other variations. This means that there is not going to be an overlap between the BMM and the Near Exact/Phrase keywords and therefore issues with entering the same auction with more than one keyword (causing CPCs to rise).

Our approach here at NetBooster is to include as many relevant and sensible keywords as possible to the account to ensure that there is full control on bid management (based on performance) and reporting (to identify further opportunities). The change will allow us to focus on adding negative keywords to better shape traffic , reduce cost and potentially deliver a better ad experience to online users and healthier ROI for our clients.